Military Spouse Connection Jobs

Hotel on Cape Cod, Massachusetts with 25 oceanfront acres, 217 rooms and suites, five restaurants, boating, a private beach, full-service spa, 8-acre farm and endless recreation activities. Open year round, the Inn is a five-minute stroll from Chatham?s charming Main Street and within a short drive of all Cape Cod has to offer. We are looking to hire a full-time year-round Guest Services Coordinator. The responsibilities include but are not limited to responding to incoming calls in a timely manner and directs caller to appropriate destination providing a smooth, clear and professionally courteous communication practice. In addition, the operator/ coordinator will work directly with various departments including housekeeping, engineering, food and beverage, recreation and the spa on all follow up items on a daily basis. Maintains confidentiality, security and integrity of guest and organizational data Service Standards are met with each call Ensures release of information is consistent with all privacy policies Obtains necessary information and transfers calls to correct extensions Provides hotel information to callers as appropriate Responds quickly and accurately to disaster and emergency situations as required, remaining calm Requirements: Superior organizational skills Superior customer service skills including proper telephone etiquette Can work well in a team setting as well as individually Enjoys a fast-paced environment Excellent multi-tasking skills a must Follows direction well Being flexible with schedules and hours Able to work weekends and holidays