Military Spouse Connection Jobs

Job Description

An employer is looking for a Tier II NOC Engineer to work in Charlotte, NC, covering a 11am-8pm EST on a rotating 5 day schedule. This person will be providing tier II support to proactively monitor and maintain customers' networks. Customers include carriers, schools, hospitals, government, and enterprise companies. This person will be committed to monitoring the customers' networks for alarms and contacting customers directly to work through the network issues. Manual configurations of network routers and switches, some troubleshooting of VoIP issues, along with in depth troubleshooting of overall layer 2 and layer 3 network issues will fall under this person's responsibilities. It is essential that this person be an excellent communicator and flexible to work on call hours as required per the rotation. Lastly, a CCNA will be strongly preferred for this role.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

Experience tier II network support and troubleshooting

Manual configurations of Cisco and/or Ciena routing and switching

Manual configurations of Spanning Tree Protocol

Configurations of vLANs

Understanding of Telnet protocol basics

Knowledge of IP stacking

Some VoIP knowledge and hands on troubleshooting experience

Telecom or Service Provider background

Microsoft suite proficiency

Ability to speak of network technologies in vendor neutral terms CCNA, strongly preferred

CCNP

Military background null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.