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This job posting is for a position owned and operated by an independent franchisee (Ice Age Management, Inc) and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

POSITION PURPOSE

The People Experience Lead responsibilities might include performing People practice related duties and provide direction as appropriate to franchise management and restaurant staff. This position carries out responsibilities in the following functional areas: benefits administration, employee relations, training, retention and engagement, performance management, onboarding, policy implementation, recruitment, and employment law compliance.

*This is a Full Time / Salaried position that will require work to be completed both in store and in the office.

Primary Responsibilities

In addition to following the franchisee organization’s policies and procedures, principal responsibilities might include, but not be limited to:

• Provide coaching, training, counsel, and direction to all Franchisee staff to help ensure

restaurants execute/comply with the franchisee organization’s People policies, practices, and

tools

. Training & development of shift managers and crew trainers

• Monitor all People metrics for the restaurants that they are accountable for to support the growth

of franchisee’s sales, guest counts and cash flow

• Lead the execution of all significant People initiatives that focus on employee engagement and

retention

• Partner with restaurant management to deliver on all aspects of staffing and performance

management

• Assist in deploying change initiatives through education and training for franchisee staff,

restaurant management, and crew

• Ensure all franchisee and restaurant management are educated/trained in executing an effective

onboarding and off boarding process for staff and restaurant employees

• Ensure proper management of leaves of absences, Worker’s Comp and other employment claims

• Anticipate and inform franchisee of pending employment trend changes or events that may

impact the organization

• Help restaurant management remain focused and engaged during times of change (i.e., facilitate

listening sessions, surveys, etc.)

• Demonstrate and reinforce the leadership behaviors that support the franchisee’s vision.

• Collaborate with Owner Operator People Experience Network (OPEN) to learn and share best

practices in all areas of People for franchisee organization.

Recommended Experience/Requirements

. McDonald's experience preferred, but not required

• Human Resources /Training Experience

• Experience in the retail/hospitality industry preferred

• Understanding of general Human Resources policies and procedures

• Good knowledge of employment/labor laws

• Working knowledge of MS Office

• Excellent communication and People skills

• Aptitude in problem-solving

. Reliable transportation (local travel involved)

Ice Age Management BENEFITS include:

-Competitive Pay

-Paid Training

-Health Insurance (must meet eligibility)

-Vacation Pay

-Flexible Schedules

-Growth Opportunities

-Free Uniforms

-Free Employee Meals

-College Credit Opportunities

-Employee Discount Program

-Tuition Assistance Program

-Birthday Recognition

-Employee Appreciation Incentives

Now Offering DAILYPAY! GET PAID EVERY DAY!

Access your pay on-demand and when you need it!

Money in the right place, at the right time!

Benefits of DailyPay

• Track your daily income with updates after every shift you work

• Transfer your earnings instantly or next day

• Automatically save a portion of your paycheck

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Interested applicants should email Resume to: kristopher.brown@iam-mcds.com

Subject line should read: PEL Position

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Visit our website at: www.iceagemcd.com

Requsition ID: PDXMC1DFFA06A-2B72-4D7D-99DF-AC067F64A6F7_75784

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.