Job Information
TEKsystems Network Engineer in Charlotte, North Carolina
Top Skills' Details
Strong experience with the following (years of experience not necessarily most important--depth of expertise considered as well)
1) Wired/Wireless network configuration and support experience
2) Cisco experience (routers/switches)
3) VOIP/Telephony services experience (call manager)
**Must be comfortable managing and training others as this person will be responsible for issues escalated by one Network Engineer 2 and one VOIP person.
Description:
This person will support the district's network management station (district uses Cisco Prime, Solarwinds, PRTG etc.) and will be an escalation point for a Network 2 technician and a Voice Engineer out in the field at the schools. Typically, this person will complete about 2-3 tickets per day (Cherwell Ticketing System prioritizes them automatically). Majority of tickets are wireless related; second most popular are configuration issues with IOT devices.
Essential Duties/Responsibilities:
Will serve as Networking Trainer and knowledge base for all things network related
Will be knowledgeable in various Wireless Technologies
Installation/maintenance of access points (APs)
Installation/maintenance of switches and routers
Installation and Maintenance for NMS (SolarWinds, Desktop Toolset, Network Servers etc.)
Support of networks
Maintenance of data closet to adhere to departmental standards
Projects (software, hardware, firmware updates)
Priority 1 ticket: second-level support (after IS&S support team member)
Troubleshooting, root cause analysis
Documentation – “how to” guides, required ticket system information, site configurations, other documentation as assigned/requested
Proficient with network diagrams and ability to use Visio to help create as needed
Performs other duties as assigned
Skills:
Cisco routers, Cisco switches, Network engineering, wireless, windows server administration, cabling, switches, meraki, solarwinds, vmware, hyper-v, access points, ccna, ccnp
Top Skills Details:
Cisco routers,Cisco switches,Network engineering,wireless,windows server administration,cabling,switches,meraki,solarwinds,vmware,hyper-v,access points
Additional Skills & Qualifications:
Former experience in an education setting a plus or interest in being in an educational setting
SCREENING QUESTIONS:
• Give a brief description of your hands-on experience installing and configuring Cisco Network Switches using CLI
• How many years of experience dedicated primarily to Network Support Functions
• Do you have any experience working with setting up Access Points in Cisco Prime
• How many years of Hands-On experience troubleshooting Cisco Access Points and Wireless Connectivity Issues
o What tools have you used to accomplish resolutions
Experience Level:
Intermediate Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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