Job Information
Poca Valley Bank, Inc. Relationship Specialist in Charleston, West Virginia
Answer incoming calls for the bank Research required information using available resources Obtain and evaluate all relevant information to handle product and service inquiries Proactively educate customers on account management, available products and service lines, etc. Adapt quickly to the changing technology Responsible for knowledge and expertise in utilizing customer interface technology, electronic delivery systems and numerous software applications used by the Bank. Keep records of customer interactions and transactions Use of sound judgment in addressing complex issues, taking all critical information into account to make timely decisions. Create a warm, welcoming and friendly environment for customers and employees Provide value and advice to help our customers succeed and prosper For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://pocavalleybank.isolvedhire.com/jobs/1204385-49027.html