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Embark on your path towards a successful career. Kuehne+Nagel stands out as an innovative logistics company with adaptability and efficiency at our core. Our advanced processes enable us to deliver exceptional services to our clients and customers. Your knowledge, expertise and distinct skillsets will play a vital role in driving the organization’s growth.

Your Role

Serves as the focal point of internal and external customers and address concerns. Consolidates data from multiple systems to facilitate order entry process. To do cost audits and validate customer's database. To do event management and data cleansing. To perform manual bookings and deliver reports including carrier invoice records and volume forecast.

Your Responsibilities

• To respond to, action, follow up with carrier & warehouse partners, resolve and/or escalate customer inquiries and spot quote queries

• To generate basic tracking reports, basic Zendesk reports on a weekly and monthly basis

• To identify, isolate and communicate carrier credits to carrier partners weekly

• To upload approved carrier invoices to ACON

• Transport data, cleanse data to produce standard format for analysis, convert docs to excel

• To track and trace (update of status & PODs upload) - trackers we don't have integration with or don't support T&T integration

• To update ETAs on eTrucknow

• To do manual bookings on truckers website

Your Skills and Experiences

• Graduate of Bachelor's Degree in Customs Administration, Engineering, Information Technology, Finance, Economics or related

• Preferably 2 years working experience in Air Logistics, Sales and Sea Logistics

• Proficient in MS Office (PowerPoint, Word, Outlook)

• Good English communication skills

Good Reasons to Join

We are looking for individuals with a proven track record in developing customer solutions, who are action orientated and resourceful to join our dynamic warehousing and transportation environments. In return, you will gain access to professional development opportunities and international exposure in team-based surroundings. To find out why Kuehne + Nagel is the best place to advance your logistics career, start a conversation with us and click apply today!

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.