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Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Global Network Services (GNS) organization partners with banks and financial institutions to issue cards and acquire merchants on the American Express network. Through these partnerships, GNS increases the number of American Express cards in the markets, enhances merchant coverage, and provides exciting and innovative new products around the world. This position has the responsibility to leads teams or individuals directly or indirectly in the business development on the American Express Global Network.

Reporting directly to the GNS B2B Head, the incumbent will provide strategic thought leadership and relationship management to facilitate the expansion of the GNS B2B business across different through the creation of the correct policies and processes, training for internal and external B2B teams (partners and vendors) and supporting the product and platform development.

REQUERIMENTS

• Oversees essential business processes and systems and finds ways to make them more efficient.

• Provide an objective assessment of how well the business operates and give actionable tasks to refine all aspects of the business.

• Strive to make a business's processes easier, faster, better quality and more affordable.

• Documenting system details: understand the details of an existing system, collect data about current procedures, outputs and metrics to develop a baseline of how the B2B model should work.

• Developing implementation plans.

• Training (for internal and external audiences)

• Tracking progress.

• Built partner and vendor relationships at all levels and leverage these relationships to ensure partners fully understand and buy into the GNS B2B model (polices and procedures)

• Work closely with cross functional groups – Sales, Technologies, Operations, Compliance, Operational Excellence & Finance to ensure consistent delivery of services to GNS to support business needs and continuous process improvements to maximize growth.

• Operate in compliance with all applicable laws and procedures for all markets.

QUALIFICATIONS

• Highly planned and organized

• Ability to execute multiple projects at the same time

• Results oriented

• Ability to prepare presentations (office management)

• Ability to create and develop business relationships

• Excellent oral and written communication

• Advanced English skills

PREFERRED ADDITIONAL SKILL

• MBA is optimal

Qualifications

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• Support for financial-well-being and retirement

• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• Generous paid parental leave policies (depending on your location)

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job: Data Mgmt and Analytics

Primary Location: Mexico-CDMX-Mexico City

Schedule Full-time

Req ID: 24004693