Military Spouse Connection Jobs

Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Go above and beyond at a company that sets the standard for customer-first service.

How will you make an impact in this role?

• Delighting our Premium Card Members in the United States with unforgettable travel experiences

• Research, plan, and carry out personalized travel experiences, through booking domestic and international flights, car and/or hotel travel arrangements

• Communicate new and existing product offerings and value propositions relevant to the Card Member

Minimum Qualifications

• Card Members will be based in the United States and all business will be conducted in English.

• Demonstrated ability to provide premium customer service, ideally in a call center.

• Basic geography knowledge with ability to locate travel destinations world-wide

• Natural bilingual communicator who can demonstrate active listening skills and to adapt conversation to suit the situation and the Card Member’s communication style.

• Computer literate and able to navigate computer applications.

You must have the ability to work nights and weekends as we service our Card Members 24 hours a day / 7 days per week.

Qualifications

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries (over $26,000 monthly guaranteed compensation).

• Bonus incentives

• Support for financial-well-being and retirement

• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex

• Generous paid parental leave policies (depending on your location)

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job: Travel

Primary Location: Mexico-CDMX-Mexico City

Schedule Full-time

Req ID: 23012135