Job Information
Arizona Department of Economic Security Customer Service Lead in Chandler, Arizona
This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6633167
As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, youll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. Youll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. Youll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. Youll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently.
Key Responsibilities:
Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team.
Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.
Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.
Coordinate meal and break periods and monitor schedule adherence.