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Senior Surveyor (12 months FTC)

Job ID

167160

Posted

28-May-2024

Service line

Advisory Segment

Role type

Full-time

Areas of Interest

Property Management

Location(s)

Birmingham - England - United Kingdom of Great Britain and Northern Ireland, Bristol - England - United Kingdom of Great Britain and Northern Ireland

This role is full time, fixed-term for 12 months with hybrid working and based in the CBRE Midlands & South team (office location can be Bristol or Birmingham).

Role Purpose

CBRE are looking for exceptional individuals to join our Midlands & South Property Management Team at Surveyor or Senior Surveyor level, based in Southampton. You will need previous experience in managing grade A offices, retail and leisure use and have a strong focus on client relationships and customer service.

The team of 20 fee earners across the Midlands & South have ambitious plans to grow through existing and new clients. The team is friendly, sociable and dynamic and offers several opportunities including:

• Interested and varied work across asset classes for high profile national clients.

• Client facing role with the opportunities to lead client relationships and grow instructions.

• Structured training and career progression

• A strong internal support network.

Key Responsibilities

• Manage the transition of client/properties in and out of CBRE management

• Responsibility for compliance relating to sites under their control, taking action or escalating any issues relating to non-compliance

• Carry out property inspections

• Responsibility for preparing data for client meetings

• Attending client meetings, ensure recording of minutes and carrying out of actions arising

• Reading of leases and ensuring accurate data is maintained on the property management system

• Ensure rent demands are raised accurately and on time

• Provide recommendations to clients to recover rent and other sums due under the lease terms

• Responsibility for arranging and chairing occupier meetings and occupier liaison as required

• Identify opportunities for providing additional services to clients and provide appropriate recommendations.

• Ensure recording of minutes of occupier meetings and 1-2-1 meetings are completed and all actions arising from the meeting are dealt with

• Ensure client reports are prepared to the correct specifications and issued to clients in accordance with agreed timescales, subject to approval by line manager

• Ensure all tenant application fee invoices are raised and paid promptly

• Review tenant applications and prepare client recommendations

• Work with the on-site facilities teams to review and obtain approval of service charge budgets

• Responsibility for taking the appropriate action in response to any legal notice received in relation to a managed property

• Review service charge cash flows and budgets subject to client requirements

• Approve service charge year end reconciliations in accordance with RICS guidelines / client instruction

• Take appropriate action for all forthcoming lease diary events

Person Specification/Requirements

• Ideally RICS qualified although property management experience is considered more important

• Constantly updating knowledge of legislation relating to property management

• Able to build and maintain client relationships and internal relationships with other service lines

• Use and grow knowledge of law relating to property management in order to make recommendations to the client

• Ability to understand and grow knowledge of the clients’ investment objectives

• Be able to recognise opportunities for selling additional services to clients, including cross-selling

• Able to build and maintain tenant / customer relationships

• Be able to apply legal principles of tenant applications for consent and the processes to be followed

• Apply the principles of service charge management to ensure compliance with all regulatory and procedural requirements including the terms of the lease

• Able to work as part of a team, supporting other team members and assisting the lead Director in the department in the running of the team

• Be fully conversant with, and adhere to, the rules and procedures contained in the Company’s FCA Insurance Business Compliance Manual

• Explore opportunities for new business generation and be an efficient presenter

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)