Job Information
Carrier HVAC Commercial Service Coordinator in Brewster, New York
Country:
United States of America
Location:
CAN26: CCS-Brewster, NY Orchard Ridge Corp Park, Brewster, NY, 10509 USA
Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.
About this role
Carrier Commercial Service has an opening for an experienced Service Coordinator. The ideal candidate for this role will have the ability to leverage technology to enhance communication and operational efficiency of the service branch.
Responsibilities
Schedule and dispatch technician daily work orders for repairs while ensuring scope of work and time requirements are well communicated
Manage prioritization of repairs while optimizing technician assigned routes to align with job requirements
Partner with Service Manager & Service Operations Lead to prepare bi-weekly technician schedule
Proactively distribute work orders for jobs daily
Adhere to scheduling guidelines and work order priority to manage schedule
Assist with the management and recording of non-productive technician time
Required Qualifications
HS Diploma or GED
2+ years of experience in an office role as coordinator, administrator and/or dispatcher
1+ years of experience with Microsoft Office Suite
Preferred Qualifications
Associate’s or Bachelor’s Degree
Experience in the HVAC Service Industry
Experience with SAP and SalesForce
Team player with the ability to multitask and prioritize daily tasks
RSRCAR
#LI-onsite
Pay Range:
$61,213 - $107,122 Annually
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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