Job Information
Lenovo ISG Services Sales Support Representative in Bratislavský kraj, Slovakia
ISG Services Sales Support Representative
General Information
Req #
WD00065858
Career area:
Sales Support
Country/Region:
Slovakia
State:
Bratislavský kraj
City:
Bratislava
Date:
Tuesday, May 28, 2024
Working time:
Full-time
Additional Locations :
- Slovakia
Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) .
Description and Requirements
We are currently recruiting a Sales Support Representative, who will play a key role in supporting our sales teams across EMEA and optimizing our services sales processes, The candidate will be responsible to understand the end-to-end systems used to create and manage the maintenance contracts and support day-to-day activity in those systems.
The Sales Support & Claims team is crucial for Lenovo in order to help our business grow, speed up the contract process, and increase customer satisfaction. This is a great opportunity for you to become a part of a great team in a fast-growing business, which will bring you many opportunities to develop your carrier, use your potential, influence the processes set up, communicate in foreign languages daily, and get a sense of Lenovo's business.
We are looking for proactive people who do not like a routine at work. The team supports the EMEA region.
Interactions: The team will interact with Sales teams (40%), internal customers (e.g. Pricing, Order Management, Marketing, Project Managers, and Developers – 20%), and external customers / Lenovo Business Partners (40%) This position is dedicated to meeting the expectations of internal and external customers.
Responsibilities include:
Contract Creation
Validation of terms and conditions
Contract Maintenance
Contract Renewals
Contract Registration
Proposal and Price Quotes Creation
Solution Design / Configuration
SOW Preparation
Audit-ready documentation creation and storage maintenance
Analyzing and solving financial claims
Improving systems and processes
You'll bring:
1+ year of contract administration experience is preferable
The position is suitable for fresh graduates
Business level English skills both written and verbal (other foreign language is an advantage such as: German, French, Italian or Spanish)
Reporting and analysis skills
Customer Management experience
Ability to gather, analyze, monitor, and document data
Experience in resolving financial disputes - nice to have
What Lenovo can offer you:
Opportunities for career development & growth
Performance-based rewards
Flexible working environment (combination of working from home/office)
3 sick days per year
Additional vacation days
A broad selection of soft / hard skills trainings and individual mentoring
Base gross monthly salary from minimum 1450 EUR and above, depending on experience + variable part 12% of your annual earnings
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
Additional Locations :
Slovakia
Slovakia