Military Spouse Connection Jobs

Description Our client is seeking an IT Analyst for a 6 month contract employment opportunity in Boston, Massachusetts. This role will be the primary IT support for our clients growing office, providing technical assistance both on-site and remotely. The successful candidate will have a strong proficiency in Microsoft Windows, Microsoft Office 365, Cisco VPN, and Audio Visual troubleshooting. This person will be onsite Monday - Friday from 9 am - 5:30 pm.

Responsibilities:

• Serve as the primary IT support for the office, addressing a range of technical issues from hardware and software troubleshooting to network support. • Provide remote IT support to other locations as needed. • Maintain and troubleshoot Microsoft 365 applications and Cisco VPN. • Manage Audio Visual support, ensuring all AV equipment is functioning properly. • Assist with the imaging of machines and shipping to new hires. • Resolve a variety of technical issues, such as locating missing documents or troubleshooting monitor malfunctions. • Collaborate with IT support in other locations, ensuring consistent and reliable IT service across all offices. • Adapt to a range of potential issues, demonstrating problem-solving skills and initiative. • Maintain communication with staff regarding IT issues and updates. Requirements • Demonstrated proficiency in Microsoft Windows and Microsoft Office 365

• Solid understanding and experience with Cisco VPN

• Experience in troubleshooting and supporting Audio Visual systems

• Proven experience in a similar Desktop Support Analyst role

• Strong problem-solving skills and ability to perform under pressure

• Excellent communication and customer service skills

• Ability to work effectively in a team and independently

• Relevant certifications in IT and desktop support would be advantageous

• Knowledge of ITIL processes and methodologies would be beneficial

• Must be able to manage multiple tasks and prioritise effectively

• Experience in creating and maintaining documentation would be advantageous

• Willingness to stay updated with the latest developments in technology. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .