Job Information
Louisiana Department of State Civil Service Community Service Professional 3 (Developmental Disabilities) in Bossier City, Louisiana
Community Service Professional 3 (Developmental Disabilities)
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Community Service Professional 3 (Developmental Disabilities)
Salary
$3,904.00 - $7,025.00 Monthly
Location
Bossier City, LA
Job Type
Classified
Job Number
196961 NLHSD CSP3 DD 070324
Department
LDH- Northwest Louisiana Human Services District
Opening Date
07/03/2024
Closing Date
7/15/2024 11:59 PM Central
Description
Benefits
Questions
Supplemental Information
nlhsd.org
The Northwest Louisiana Human Services District was formed to provide local governance and direction for behavioral health and developmental disability services for individuals residing in the nine parishes of Bienville, Bossier, Caddo, Claiborne, DeSoto, Natchitoches, Red River, Sabine and Webster.
This position is with the Northwest Louisiana Human Services District's Developmental Disabilities Department - Community Services/Family Support Services located at 3018 Old Minden Rd, Bossier City, LA 71112.
This vacancy is being announced as a Classified Position and will be filled as a Job Appointment of no more than 4 years that may be converted to a Probationary Appointment at a future date.
The primary function of work involves the responsibility of the incumbent providing Support Coordination through the Family Support Program for those developmentally disabled individuals who have been deemed eligible in accordance with the Louisiana MR/DD Law definition, to receive services through the DD Agency.
An ideal candidate would possess the following selected preferred competencies:
Acting with Ethics and Integrity: The ability to be consistent, honest, and a trustworthy steward of State resources.
Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.
Displaying Professionalism:The ability to recognize how your actions impact the perceptions of both you and your organization.
Exhibiting Social Awareness: The ability to identify and adapt your actions based on the situation and the personality, behavior, and emotions of others.
Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.
Following Policies and Procedures:The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
Making Accurate Judgments:The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.
Managing Time:The ability to control your time to increase effectiveness, efficiency, or productivity.
Networking:The ability to intentionally develop or maintain relationships with internal partners, external partners, and professional contacts.
**Note regarding the pay range: The maximum amount listed is the maximum salary a person can make while in this title/level over their career and not the maximum amount we are allowed to pay a new hire .
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
This agency participates in the E-Verify system for verification of citizenship and employment authorization.
For further information about this vacancy contact:
NW LA Human Services District
Human Resources Dept.
1310 N Hearne Ave
Shreveport, LA 71107
318-676-5111
Minimum Qualifications
MINIMUM QUALIFICATIONS:
A baccalaureate degree plus three years of professional level experience in developmentally disabled services, alcohol/drug abuse counseling or treatment, mental health treatment, health care management, or social services.
SUBSTITUTIONS:
Six years of full-time work experience in any field may be substituted for the required baccalaureate degree.
Candidates without a baccalaureate degree may combine work experience and college credit to substitute for the baccalaureate degree as follows:
A maximum of 120 semester hours may be combined with experience to substitute for the baccalaureate degree.
30 to 59 semester hours credit will substitute for one year of experience towards the baccalaureate degree.
60 to 89 semester hours credit will substitute for two years of experience towards the baccalaureate degree.
90 to 119 semester hours credit will substitute for three years of experience towards the baccalaureate degree.
120 or more semester hours credit will substitute for four years of experience towards the baccalaureate degree.
College credit earned without obtaining a baccalaureate degree may be substituted for a maximum of four years full-time work experience towards the baccalaureate degree. Candidates with 120 or more semester hours of credit, but without a degree, must also have at least two years of full-time work experience to substitute for the baccalaureate degree.
A master's degree in psychology; counseling; social work; sociology; criminal justice; nursing; public health; public health administration; public administration; hospital administration; education (with eighteen semester hours in psychology, special education or early childhood education); speech communication/pathology; physical therapy; occupational therapy; therapeutic recreation; music therapy; or family and consumer sciences (with a concentration in child, family and social services) will substitute for a maximum of one year of the required experience.
A Ph.D. in the above fields will substitute for two years of the required experience.
Graduate degrees will substitute for a maximum of two years of the required experience.
NOTE:
Some positions may require regulation as a Registered Social Worker (RSW), Licensed Master's Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW).
NOTE:
Any college hours or degree must be from an accredited college or university.
Job Concepts
FUNCTION OF WORK:
To provide advanced level implementation, coordination, monitoring and evaluation of programs within offices specializing in services for those with developmental disabilities.
LEVEL OF WORK:
Advanced.
SUPERVISION RECEIVED:
Broad from a Community Services Supervisor, a higher-level professional or an administrator.
SUPERVISION EXERCISED:
May provide functional supervision over lower level Community Services Professionals.
LOCATION OF WORK:
Department of Health and Hospitals (DHH) and Human Services Districts/Authorities statewide.
JOB DISTINCTIONS:
Differs from the Community Services Professional 2 by the broad supervision received and the presence of more independent and complex assignments.
Differs from the Community Services Supervisor by the absence of direct-line supervision of professional and support level staff.
Examples of Work
EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.
Assists clients in developing service plans including identification of goals and appropriate services, making recommendations for specific support needs.
Conducts complex assessments of clients utilizing standardized assessment tools.
Meets with officials of local and state agencies, professional organizations, advocacy organizations and private providers to develop and explore resources/service delivery for individuals.
Prepares appeals packages for submission to the Bureau of Appeals and participates in appeals hearings by presenting evidence for agency decision.
Prepares reports, maintains records, and conducts correspondence relevant to area of specialty.
May provide functional supervision and training to less experienced staff in selected areas of expertise.
Interviews and establishes working relationships with clients and families.
Serves as a liaison with a variety of local and state agencies, professional organizations, advocacy organizations, legal and court related entities, and private providers to develop, maintain, and enhance a viable service delivery system for individuals with developmental disabilities and their families.
Plans and coordinates a portion of a statewide program element in a specific service area.
Conducts educational presentations or in-service training for community groups, agencies, providers, etc. on developmentally disabled eligibility and programs.
Provides supportive services for clients and assists in obtaining services from appropriate community resources based on the support plan.
ENTRY UNIT:
Assesses home environment, living situation, and the abilities of clients and families to determine the need for support services; also determines if other agency referrals are necessary for crisis intervention.
Completes standardized assessments for determining eligibility of developmentally disabled state and federally/mandated programs and services.
Determines the current status of clients to evaluate if an immediate danger/risk is present.
Obtains and/or researches medical, psychological, educational reports about clients; determines if information supports eligibility requirements as established by state law.
Prepares eligibility decision case file.
FAMILY SUPPORT UNIT:
Implements the developed service plan and monitors compliance by providers, family members and others to ensure the supports are delivered satisfactorily.
Participates in setting case plan goals/objectives in family team conferences and presenting requests for funding as appropriate within an agency staffing meeting.
Monitors the flow of required documents for fiscal oversight of service plan.
Negotiates terms for complex social services contracts through direct personal contact with administrative provider agency personnel.
Performs on-site interviews with provider agency administrators and assure program compliance with contract expectations.
Coordinates exploration of alternate living arrangements for clients/families requesting such, as outlined in plan of services.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave– Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
* Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your_Retirement_System.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
01
Have you ever worked for the State of Louisiana before? If so, make sure this is in the work history part of application.
Yes
No
02
What is your baccalaureate degree and/or master's degree in? Or list any other degree you have.
03
How many years of professional level experience in any of the following do you have: developmentally disabled services, alcohol/drug abuse counseling or treatment, mental health treatment, health care management, or social services? (Make sure work history reflects this experience)
None
Less than 1 year
At least 1 year but less than 2 years
At least 2 years but less than 3 years
At least 3 years but less than 4 years
At least 4 years but less than 5 years
At least 5 years or more
04
Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas.
1= I have no experience and/or am uncomfortable communicating effectively
2= I have limited experience or require assistance to communicate effectively
3= I can communicate effectively
4= I can communicate effectively and help others improve their communication
05
Explain your rating by providing specific and relevant examples in the box below.
06
Rate your ability to exhibit social awareness based on our definition: The ability to identify and adapt your actions based on the situation and the personality, behavior, and emotions of others.
1= I have no experience and/or am uncomfortable exhibiting social awareness
2= I have limited experience or require assistance to exhibiting social awareness
3= I can exhibit social awareness
4= I can exhibit social awareness and help others improve their ability to exhibit social awareness
07
Explain your rating by providing specific and relevant examples in the box below.
08
Rate your ability to focus on customers based on our definition: The ability to serve the needs of those who support and/or rely on the services provided.
1= I have no experience and/or am uncomfortable focusing on customers
2= I have limited experience or require assistance to focus on customers
3= I can focus on customers
4= I can focus on customers and help others improve their ability to focus on customers
09
Explain your rating by providing specific and relevant examples in the box below.
10
Rate your ability to make accurate judgments based on our definition: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.
1= I have no experience and/or am uncomfortable making accurate judgments
2= I have limited experience or require assistance to make accurate judgments
3= I can make accurate judgments
4= I can make accurate judgments and help others improve their ability to make accurate judgments
11
Explain your rating by providing specific and relevant examples in the box below.
Required Question
Agency
State of Louisiana
Address
For agency contact information, please refer to
the supplemental information above.
Louisiana State Civil Service, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
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