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This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2218992

Scope of Work

The Volunteer Recruitment Coordinator (VRC) under the direction of the Director of Advancement, will support and coordinate efforts to meet the goals of recruitment, retention, and recognition of new Family Advocates volunteers. The VRC will be a high energy self-starter and responsible for identifying recruitment opportunities of volunteers for all Family Advocates departments: CASA, Family Strengthening, Administrative, and Advancement. The VRC is also responsible for coordinating marketing of volunteer opportunities including social media calls to action. The VRC will have a strong volunteer recruitment, volunteer management, or customer service background, be creative, resourceful, and share the passion for the Family Advocates mission.

\ DUTIES & RESPONSIBILITIES\ Recruitment\ 1. In coordination with the Director of Advancement, develop an annual recruitment strategy based on the anticipated program needs of the upcoming year.\ o Including broad-based recruitment and targeted recruitment for specific skill sets/program needs\ o Develop recruitment event scheduled weekly/monthly and open to the general public with specific goals.\ 2. Identify and engage viable sources for recruiting volunteers.\ 3. Maintain schedule to present volunteer opportunities to sources in the community both virtually and in person.\ 4. Respond to all volunteer inquiries via email or phone within 48 hours of initial inquiry.\ Data Collection\ 1. Collect data in various steps of the recruitment and retention process to identify best practices, gaps, and other insights; identify meaningful segmentation.\ 2. Communicate data trends, concerns, and opportunities to Director of Advancement.\ 3. Ensure data quality of information in CRM and other data collection resources and measure metrics.\ 4. Unify volunteer data across all channels and departments.\ Marketing\ 1. Under the supervision of the Director of Advancement, assist in the development of an annual marketing strategy to recruit volunteers and provide public recognition throughout the year.\ 2. Coordinate efforts within the Advancement team to develop recruitment marketing materials for distribution.\ Additional Duties\ 1. Assist with the policy and procedure updates as needed for this department as they pertain to this position and its roles and responsibilities.\ 2. Provide regular reports on requested information for the purpose of program management and grant writing, as needed.\ 3. Gather feedback from volunteers through digital surveys and paper questionnaires to maintain high standards for recruitment program.\ QUALIFICATIONS to perform the position successfully:\ Two years of experience directly related to duties and responsibilities specified, preferred\ Ability to work in a team environment to achieve strategic and departmental goals\ Strong interpersonal skills and ability to work well with others\ Excellent public speaking, presentation, and written communication skills\ Strong systems management skills\ Ability to organize tasks, information, and interactions toward accomplishment of established goals\ Proven volunteer recruitment experience\ Self-starter and ability to sustain high level of activity with minimal supervision\ Other qualifications:\ Demonstrated ability to remain calm and focused in stressful situations.\ Maintain timely and reliable attendance.\ Maintain a professional appearance.\ Maintain reliable and insured transportation as well as a valid drivers license.\ Ability to work a flexible schedule to include some evenings and weekends.\ Be at least 21 years of age.\ Complete and pass Idaho Supreme Court background check inclusive of national sex offender\ registry and Idaho Department of Health and Welfare Child Protection registry check.\ Thi position is hourly, part time, and at will under Idaho law. This job description does not and shall not be\ interpreted as an attempt to alter the at-will employment of this position.\ SUPERVISOR RESPONSIBILITIES\ This position may supervise interns in accordance with Family Advocates policies and procedures.\ Responsibilities may include interviewing, hiring, and training interns; planning, assigning, and directing\ work; appraising performance; addressing complaints and resolving problems.\ PHYSICAL REQUIREMENTS/WORK ENVIRONMENT\ While performing the responsibilities of the job, these work environment characteristics are representative of\ the environment the job holder will encounter. While performing the duties of this job, the employee is\ occasionally exposed to moving mechanical parts and vehicles.