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Boise State University Manager, Proctoring and Certification Services (PACS) - 498316-2453 in Boise, Idaho

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2209530 About Us:

Boise State University is located along the banks of the Boise River and a short stroll from the state capitol. We are committed to an innovative, transformative, and equitable educational environment that supports student success, and advances Idaho and the world.

Boise State is building an inclusive community of faculty and staff whose unique skills, cultural contributions, work history, and perspectives create a rich and rewarding academic experience for our students. Applications from individuals of all backgrounds and identities are welcomed.

Learn more about Boise State and living in Idaho\'s Treasure Valley at https://www.boisestate.edu/about/

Job Summary/Basic Function:

This position manages maintenance activities within required deadlines and responds to the campus community requests for maintenance while developing strategies and methods for automated system improvements.

This position will be expected to work in-person from Boise State\'s campus 40 hours/week.

Department Overview:

This 100% onsite position oversees Boise State\'s portfolio of revenue-generating testing (Placement Testing, Credit for Prior Learning Testing, Distance Learning Proctored Exams, Vendor Testing, and Saturday & Group Testing) and serves as the community and vendor liaison expert to develop and expand upon testing opportunities both at Boise State University and in partnership with community entities.

Level Scope:

Fully competent and productive professional contributor who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity. Works independently with general supervision; exercises judgment within defined guidelines and practices to determine appropriate action. May provide guidance and assistance to entry level professionals and /or support employees.

Essential Functions:

60% of the time the Manager, Proctoring and Certification Services must:

  • Participate in software and integration testing; reviews, analyzes and documents test results and recommends changes to achieve desired results. Reviews new functionality and communicates and trains other system users.
  • Analyze and review application systems modules and documentation to ensure applications are properly developed and implemented into production according with department standards and customer requirements, maintain the development and production environments, run processes, and assist developers in diagnosing production problems.
  • Create and design queries of data, collaborate with other team members and users to identify problem areas and be proactive in recommending solutions to problems. Participate in group projects or in one-to-one meetings with client users to design, test, and train in the specific applications and improve their skills in systems analysis.

35% of the time the Manager, Proctoring and Certification Services must:

  • Coordinate with departments and units around campus to maintain and improve established systems and procedures for testing, such as New Student Orientation Placement Testing, the CWI Credit for Prior Learning Testing partnership and Educational Access Center (EAC) Accommodated Testing.
  • Develop with internal and external partners, new revenue-generating testing solutions that meet the needs of our campus and broader community.
  • Provide direct supervision to student proctors and temporary classified staff who oversee both in person and remote testing.

5% of the time the Manager, Proctoring and Certification Services must:

  • Perform other duties as assigned.

Knowledge, Skills, Abilities:

  • Ability to adapt to changi g workplace technology.
  • Highly organized, able to work effectively across organizational boundaries.
  • Knowledge of systems analysis and operating system environments.
  • Ability to develop technical documentation such as job recovery procedures, IT standards or a data dictionary.

Minimum

Qualifications:

Bachelor\'s Degree and 2 years of experience, or equivalent progressively responsible professional experience.

Salary and Benefit

s:

Starting salary is \$53,456.00 annually, commensurate with experience. Boise State University is committed to offering a benefits package that provides health and financial protection plans as well as resources to promote health and well-being. Our program provides flexibility so you can choose the benefits that are right for you and your family. Learn more about our benefit options at https://www.boisestate.edu/hrs/benefits/.

The department offers a relocation reimbursement allowance if needed.

Required Application Materials:

Cover letter, resume and contact information for three professional references.

Advertised: May 14, 2024 Mountain Daylight Time

Applications close: June 2, 2024 11:55 PM Mountain Daylight Time

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