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Walmart Director, Business Operations Ecommerce (Ecommerce Search Director) in Bentonville, Arkansas

Position Summary...

What you'll do...

The Ecommerce Search Director works with product and engineering to prioritize the Sam's Club online search experience. By leading a team of Tech partners, you will help us understand the biggest customer pain points, size the potential impact and partner to create solutions. You will report to the Senior Director, Merchandising Operations.

Location: Bentonville, Arkansas is the preferred location for this role, with a relocation package available for suitable candidates. However, San Bruno, California can be considered as an alternative location for candidates already residing in the area.

What you'll do:

  • Establishes strategies to enhance the visibility of Samsclub.com and the Sam's Club App in search results.

  • Use search as a significant source of digital traffic and a supplement to other marketing channels.

  • Lead search and discovery site activities, including strategy creation, product design, roadmap development, and collaboration with product/engineering and design teams.

  • Direct the activation strategy for all site products, identify experience needs, and engage with site and app platform product team.

  • Guide the creation of site measurements, create performance tracking techniques, and share information with other partners and teams to enhance the consumer experience.

  • Monitor the health of search navigation experience and performance metrics for search and discovery, using metrics to achieve business growth.

  • Develop strategies to deliver performance insights and guidance on best practice measurement methodologies for search and discovery performance analytics.

  • Promote a modernized, tech-proficient continuous improvement culture and practice to improve operational effectiveness and efficiencies.

  • Collaborate with partners to develop and implement procedures aimed at optimizing operational performance across all eCommerce activities.

  • Advocate for strategic programs and create insightful and applicable business cases.

What you'll bring:

  • 5 years of experience in Retail / eCommerce Search

  • Can dive deep into search including algorithms and technical details

  • Experience with app integration

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

  • Health benefits include medical, vision and dental coverage

  • Financial benefits include 401(k), stock purchase and company-paid life insurance

  • Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices .

  • Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart .

San Bruno, California US-08848:The annual salary range for this position is $143,000.00-$286,000.00

Bentonville, Arkansas US-09930:The annual salary range for this position is $110,000.00-$220,000.00

Additional compensation includes annual or quarterly performance bonuses.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in business management, information technology, computer science, or related area and 5 years' experience in eCommerce merchandising, site operations, business management, or related area. Option 2: 7 years' experience in eCommerce merchandising, site operations, business management, or related area.

2 years' supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

ECommerce Merchandising, Site Operations, Business Management, or related area, Master's degree in Merchandising , Site Operations, Business Management, or related area

Primary Location...

2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

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