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Job Description:

About the Company:

Join AT&T and reimagine the communications and technologies that connect the world. Our Employee Experience team is delivering innovative and reliable technology solutions to power integrated and simplified employee experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

About the Team:

As a Sr. Specialist Software Engineering, you will join our dynamic Value Realization Office (VRO) organization’s employee experience team. This team is dedicated to enhancing employee experiences while ensuring that our customer remains at the center of everything we do.

Job Summary:

We are seeking a Sr. Specialist Software Engineering candidate to help us lead the transformation of employee self-service, using ServiceNow software as the foundation for our work. The primary focus for this position will be to develop software solutions using no/low code workflows in ServiceNow that deliver unified employee experiences. Candidate must demonstrate professional skill as a JavaScript developer and have experience in ServiceNow software development. This role is critical in ensuring that our internal platforms are not only functional but also user-friendly, enabling our employees to access services and information efficiently. If you're passionate about improving user experiences and skilled in ServiceNow platform configurations, we'd love to hear from you.

Roles and Responsibilities:

• Developing, configuring, and customizing the ServiceNow platform to fit business requirements

• Collaborating with cross-functional teams to identify and prioritize business requirements

• Writing clean, efficient, and maintainable code

• Debugging and fixing technical problems

• Producing and running test cases to guarantee software quality

• Documenting code and application functionality

• Staying abreast of emerging trends and technologies in ServiceNow development ensures your success

Qualifications:

• Intermediate-level, real world experience with working knowledge of JavaScript

• Familiarity with UI, SQL, HTML and CSS

• Knowledge of XML and structural programming concepts

• Experience using the ServiceNow platform

• Knowledge of ITIL processes

• Eagerness to learn and adapt quickly

• Ability to work independently and manage multiple priorities in a fast-paced environment

• Advanced problem-solving ability

• Excellent communication and presentation skills

• Organization and time management skills

• ServiceNow Certified System Administrator preferred

• ServiceNow Certified Application Developer preferred

• Bachelor’s degree in computer science, Information Technology, or related field

• Experience with ServiceNow’s Glide and Service Portal scripting tools.

• Position requires office presence according to the AT&T officer worker policies

Weekly Hours:

40

Time Type:

Regular

Location:

Hyderabad, Andhra Pradesh, India

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws

We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status