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Software Engineering Manager

Job Req ID: 34664

Posting Date: 21 Jun 2024

Function: Software Engineering

Unit: Digital

Location:

RMZ Ecoworld, Devarabeesanahal, Bengaluru, India

Salary: Competitive

Why this job matters

The Software Engineering Manager coordinates the execution of the engineering strategy and roadmap that supports BT's commercial strategy through cross functional business partnering and the participation of a team that pursues innovation as well as engineering excellence.

What you’ll be doing

• Drive the implementation of the Consumer Telco Capability roadmap meeting the needs of both Consumer and Digital transformations.

• Navigate conflicting priorities and demands within a resource constrained environment making strategic decisions that optimise the allocation of resources.

• Provide clear communications within the team and to wider stakeholders on progress, risks, issues etc. ensuing transparency and facilitating informed decision making.

• Monitor, manage and ensure timely releases ensuring quality compliance at all times.

• Oversee the definition and implementation of engineering standards and best practices.

• Design and implement engineering and operational excellence initiatives, implementing metrics and processes for regular assessment and continual improvement.

• Coordinate the evaluation and implementation of high-quality tools and automations to support continuous delivery and developer productivity.

Skills Required

The Skills you’ll need

• Technical knowledge and awareness of Telco BSS, CRM and Order Management.

• Technical expertise in developing and operating a high volume critical business application. Preferably a previous Salesforce based implementation. Wider Opensource skills also desirable.

• Awareness and experience of the full Software Development Life Cycle and modern software engineering principles. Ideally on the Salesforce platform.

• Full versed in Software Development Concepts. Ideally in the context of a large scale Salesforce implementation.

• Experience of successfully leading a software engineering squad across multiple geographies and time zones to deliver high quality software though collaborative and agile ways of working.

• Experience of successfully leading an In Life team for a business critical application. Covering release quality gates, change, incident and problem management processes etc.

• The ability to train, coach and develop a team of junior software engineers.

•Experience in managing people through the full employee lifecycle in a software engineering environment, including succession planning & performance management.

Desirable skills

It is preferable you will already have Salesforce experience and some certifications in the following areas.

• Salesforce Administrator

• Salesforce Platform App Builder

• Salesforce Platform Developer I / II

• Salesforce Industries CPQ Developer

• Salesforce Industries Order Management

• Salesforce OmniStudio Developer or Consultant

• Salesforce Development Lifecycle and Deployment Architect

• Salesforce Integration Architect

• Salesforce Sharing and Visibility Architect

Learning and certification on the Salesforce platform will also be supported in post to an otherwise suitable candidate if required.

Our leadership standards

Looking in:

Leading inclusively and Safely

I inspire and build trust through self-awareness, honesty and integrity.

Owning outcomes

I take the right decisions that benefit the broader organisation.

Looking out:

Delivering for the customer

I execute brilliantly on clear priorities that add value to our customers and the wider business.

Commercially savvy

I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:

Growth mindset

I experiment and identify opportunities for growth for both myself and the organisation.

Building for the future

I build diverse future-ready teams where all individuals can be at their best.

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.