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Job Description: Associate Delivery Consultant – Upgrade Center Integrated Technologies 

 As a Assocaite Delivery Consultant (System Engineer I) in the Upgrade Center Integrated Technologies team, you will be responsible for providing consulting implementation and upgrade services to clients throughout the world for CareAware and Fetalink medical device connectivity products. These services include the integrated technology deployments of hardware, software, and clinical workflow consulting.   As a member of the Upgrade Center Integrated Technologies team you will be focused on collaboratively guiding clients with upgrades and migrations of the CareAware platform in various clinical settings. This includes but is not limited to integration of lab analyzers, anesthesia systems, patient monitoring, respiratory ventilators, infusion pumps, and medication dispensing cabinets. You will support clients through regular project events, testing calls, status meetings, and conversion support. You will adhere to implementation/upgrade best practices, troubleshoot device integration, assess risk, and mitigate findings throughout client engagements in partnership with engagement management.  

Duties and Responsibilities:  

 Consult with clients on technical design decisions  

Conduct Technical training with appropriate client resources such as Clinical Informatics, IT, Lab Analysts, and Biomed, remotely   

Adhere to established processes, methodologies, best practices for technical implementations, and documentation 

Advise on deployment strategies such as design impacts 

Engage in client support outside of standard business hours, as needed   

Establish client relationships and maintain a high level of client satisfaction 

Cultivate effective client relationships and planning across multiple clients  

Manage multiple work assignments to meet utilization targets 

Effectively develop knowledge of CareAware and Fetalink products and services 

Consult with clients and internal teams on the deployment of hardware, software and services.  

Consult with third party vendors and partners.  

Complete hardware and software installations for clients  

Support client software functionality  

Perform technical troubleshooting and issue resolution, and escalate as appropriate  

Basic Qualifications:  

At least 4 years of total combined higher education and related work experience, including: 

Bachelor’s degree in Information Technology, Healthcare, Science, Biomedical Engineering, Electrical Engineering, Industrial Engineering, or a related field of study, or relevant, equivalent work experience 

Career Level - IC1

Responsibilities

As a member of a project team, follows standard practices and procedures to analyze situations/data and provide quality work products to deliver functional and technical solutions on applications and technology installations. Work involves some problem solving with assistance and guidance in understanding and applying relevant Oracle methodologies and practices with limited autonomy. Implements Oracle products and technology in various industries to meet customer specifications.

Duties and Responsibilities:  

 Consult with clients on technical design decisions  

Conduct Technical training with appropriate client resources such as Clinical Informatics, IT, Lab Analysts, and Biomed, remotely   

Adhere to established processes, methodologies, best practices for technical implementations, and documentation 

Advise on deployment strategies such as design impacts 

Engage in client support outside of standard business hours, as needed   

Establish client relationships and maintain a high level of client satisfaction 

Cultivate effective client relationships and planning across multiple clients  

Manage multiple work assignments to meet utilization targets 

Effectively develop knowledge of CareAware and Fetalink products and services 

Consult with clients and internal teams on the deployment of hardware, software and services.  

Consult with third party vendors and partners.  

Complete hardware and software installations for clients  

Support client software functionality  

Perform technical troubleshooting and issue resolution, and escalate as appropriate  

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer