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If you are interested in providing excellent customer experience and working in a diverse and fast-growing environment, do not hesitate to learn more about this vacancy.

Your Role

Identifying automation opportunities and creating efficient workflows. Testing and implementing new releases, preparing system requirements as well as monitoring and securing optimal utilization of myRewards to achieve excellent quality and efficiency.Developing and maintaing data models, dashboards, and reports using advanced Excel and SQL.Collaborate with cross-functional teams to understand business requirements and translate them into data-driven solutions.

Your Responsibilities

• 1st and 2nd level systems support addressing troubleshootingissues and resolving technical challenges related to myRewards

• Participate in the implementation and deployment of myRewardsupdates and enhancements and conduct thorough testing of system updates,patches, and releases

• Liaise with corporate support, development teams, and stakeholdersacross different regions and countries

• Development and communication SOPs and working procedures

• Monitor system performance, identify bottlenecks, and proposeoptimization strategies

• Ensure data accuracy, security, and compliance.

Your Skills and Experiences

• We are looking for a highlyorganized individual who is excited to work in a high paced environment and candeal with highly confidential information

• IT/Systemoriented

• Proficiency in at least one programming language (Python, Java,etc.)

• Familiarity with data visualization tools (Tableau, Power BI, etc.)

• Experience with SQL for data extractionand manipulation

• Excel & Excel Mackro

• Minimum high school diploma

• You need to beproficient in MS Office

• Advancedknowledge of the English language

• Goodcommunication skills

• Ability to follow defined processes and procedures

• Customer service orientation

• Strong analyticalskills and desire for problem solving and troubleshooting

Good Reasons to Join

Kuehne+Nagel invests in the development of your talent through Individual development plans tailored to your career goals and also motivates you to deploy your talent for delivering continuous business improvement and customer excellence. You can expect a variety of internal training and access to our internal learning platform and e-library for your personal and professional growth as well as subsidized foreign language courses. We offer you a compensation and benefits system that follows the business trends of service centers. Kuehne+Nagel supports your well-being, therefore we offer you subsidized Fitpass monthly membership, team-building events, sports activities and fresh seasonal fruit in a healthy environment. Our employees have the opportunity to experience both working from the office and from home, since we take turns with remote work. We are continuously building our local and global network and our service portfolio, creating career opportunities in different fields of work worldwide. Most importantly, we build a company culture that puts people at the center of what we do and wants to deliver progress to the society (people & planet) To find out why Kuehne + Nagel is the best place to advance your career, start a conversation with us and click apply today!

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.