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Technical Product Manager, Migrations (Digital : Consumer / EE- Home)

Job Req ID: 33177

Posting Date: 20 May 2024

Function: Product & Propositions

Unit: Digital

Location:

Belfast N.I, United Kingdom

Salary: Competitive, with BT benefits

Why this job matters

Flexible working, 3 days a week together in our Belfast office (flexible 2 days remote wherever)

The Technical Product Manager executesa range of workstreams in product development programs across BT Group, managing the implementation and maximal impact of company product strategies,technical product management, user experience (UX), software engineering, and analysis across multiple product lines.

What you’ll be doing

• Define and deliver the migration of customers and products from legacy to strategic IT stack​, to target brand, and to target products

• Define, agree & drive a customer and product migration roadmap that delivers CFU commercial and customer experience objectives

• Accountable for execution of migration roadmap/plan

• Technical approach required to radically simplify our portfolio and reduce cost base

• Define the customer migrations experience​

• Build the common tooling for migrations and ensure all tooling is fit for purpose

• Lead a cross functional team including technical product owners, solution architecture, delivery management, migrations design and tooling

• Influence and align stakeholders across IT, networks, CFU and industry to get buy in for ambitious IT transformation roadmap

• Accountable for migration experience, approach, roadmap, solution architecture and tooling

• Negotiate migration strategy with CFU and define technical migration approach, and path to target state (IT/brand/product)

• Align multiple migration types to optimize the path to end state in terms of customer experience, and capex efficiency, in partnership with CFU

• Work closely with CFU product team and influences decision making to ensure product simplification portfolio objectives are achieved​

• Understand desired outcomes and define best technical solution to deliver the requirements and optimise cost–benefit, delivery timescales and whole life costs​

Specific Skills and Experience

• Deep product knowledge of relevant portfolio of telco products(Home)

• Comprehensive knowledge of architecture and technologies

• Experience in telco industry with significant experience of leading major technical product deliveries and ideally product migrations

• Experience of designing and delivering large scale customer migrations (multi-million customers)

• Expert understanding of technology (IT and Network) that underpins Telco products

• Significant understanding of commercial objectives relating to product portfolio

Our leadership standards

Looking in:

Leading inclusively and Safely

I inspire and build trust through self-awareness, honesty and integrity.

Owning outcomes

I take the right decisions that benefit the broader organisation.

Looking out:

Delivering for the customer

I execute brilliantly on clear priorities that add value to our customers and the wider business.

Commercially savvy

I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:

Growth mindset

I experiment and identify opportunities for growth for both myself and the organisation.

Building for the future

I build diverse future-ready teams where all individuals can be at their best.

Benefits

• Competitive salary

• 25 days annual leave (plus bank holidays)

• 10% on target bonus

• Life Assurance

• Pension scheme

• Direct share scheme

• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.

• 50% off EE mobile pay monthly or SIM only plans

• Exclusive colleague discounts on our latest and greatest BT broadband packages

• BT TV with TNT Sports and NOW Entertainment

• 50% discount for friends and family on EE SIM Only plans & airtime element off a Flex Pay plan

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

Diversity & Inclusion

We hire for culture add, not culture fit. We embrace and encourage everyone to bring their unique personalities to the team, fostering an environment where they can freely express themselves with confidence and support. Our commitment to hiring people from diverse backgrounds enhances our team's values and enriches the quality of our work, allowing us to collectively achieve more than the sum of our individual contributions.

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!