Job Information
ThermoFisher Scientific Systems Administrator III in Bangalore, India
Work Schedule
Other
Environmental Conditions
Office
Job Description
As Senior Salesforce Administrator, you’ll play a vital role at CRG Thermo Fisher Scientific. We are looking for a proactive individual that can help us continually improve and enhance our 3 Salesforce platforms, gathering requirements and feedback, designing scalable solutions, and running the product road map.
Our Salesforce user experience is of great importance to us; therefore, the Senior Salesforce Administrator should enjoy all aspects of user management including support tickets, training, and designing solutions with user satisfaction a priority.
We are looking for someone with a deep understanding of the Salesforce platform, who can understand both our current setup and our business objectives, in order to quickly identify areas of improvement.
The Senior Salesforce Administrator should be comfortable with change and governance, as well as communicating, prioritizing and overseeing all aspects of a Salesforce project. The ideal candidate will be happy liaising with customers at all levels, with the ability to translate technical information into everyday terms, clearly explaining design options and their potential impact.
Qualifications and Background
Must have a strong Salesforce product knowledge with Salesforce Certifications and at least 5+ years’ of Salesforce Administration hands-on experience with Salesforce Sales Cloud.
Must have: Certified Salesforce Administrator, Advanced Administrator, Platform App Builder
Nice to have: Additional Salesforce certifications, familiarity with LWC, AURA, Visualforce, APEX
Must have: Familiarity with FLOWS and Salesforce Lightning platform
Knowledge, Skills, and Abilities
A proactive attitude to platform enhancements
Designing scalable, best practice solutions
Excellent relationship-building skills
Ability to liaise with stakeholders at all levels.
Translating requirements into technical solutions
Experience in change management and governance.
Training end users and key stakeholders
Technical documentation
Available and responsive to questions
Experience implementing Salesforce configuration changes.
DevOps/release management experience
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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