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Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world.

Microsoft’s Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. The products our portfolio include Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our mission is to build the data platform for the age of AI, powering a new class of data-first applications and driving a data culture.

Within Azure Data, the databases team builds and maintains Microsoft's operational Database systems. We store and manage data in a structured way to enable multitude of applications across various industries. We are on a journey to enable developer friendly, mission-critical, AI enabled operational Databases across relational, non-relational and OSS offerings.

Azure Cosmos DB is Microsoft’s next generation globally distributed, massively scalable, multi-model cloud database service. It is designed to enable developers to build planet-scale applications. Azure Cosmos DB is one of the fastest growing Azure services. Joining the Azure Cosmos DB team is a fantastic opportunity to work with highly talented engineers operating like a startup, and to deliver on our next set of big challenges.  

As a Site Reliability Engineer, you will identify and deliver software improvements using your expertise in software development, complexity analysis, and scalable system design to ensure services/systems are highly stable, performant, and meeting the expectations of our customers. You will work closely with other engineering teams and provide a holistic view of our cloud service.

We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served.

Responsibilities

Identify opportunities and drive the design and implementation of end-to-end telemetry, alerting, self-healing and automation capabilities to improve service health, manageability, and reliability.

Participate in on-call rotations and own, triage, investigate and resolve service issues with an emphasis on broad communications, learning & teaching throughout the process.

Interact with customers / support representatives and communicate on a deeply technical level with product engineering and product management teams to evolve services.

Help improve availability, performance, and supportability targets for the service.

Author functional and technical documentation and remain current on relevant technologies and procedures.

Embody our culture (https://careers.microsoft.com/v2/global/en/culture) and values (https://www.microsoft.com/en-us/about/corporate-values)

Qualifications

Required /Minimum Qualifications

Bachelor's degree in computer science/Engineering/related fields or equivalent industry experience.

3+ years of experience with writing tools, automation / scripting (Powershell, Python or similar), programming (C++, C# or equivalent) and making enhancements in subcomponents within and around services/products to deliver and manage software in production.

3+ years of troubleshooting/debugging experience: telemetry-based analysis (KQL or equivalent preferred), troubleshooting skills across network, hardware, and distributed service layers, with demonstrated ability to debug, fix, and optimize code.

Good communications skills, both verbal and written.

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:

• This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred/Additional Qualifications

Experience aiding understanding of distributed systems and networking is preferred.

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .