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The primary responsibility of the Senior Associate Billing Operations Analyst is to support with analysing the accuracy of data related to the billing process. The Senior Associate Billing Operations Analyst supports the optimisation, implementation and reporting on all billing activities. This is done by auditing data sets extracted from the billing system and review the information for accuracy.

What you'll be doing

Key Roles and Responsibilities:

• Contribute to the implementation billing operations to maximise effectiveness and accuracy

• Audit integrity and accuracy of data entered into the system

• Monitor operation of the billing system

• Contribute to the design of solutions to billing issues

• Work with the system design team to implement new features

• Contribute to the improvement for the billing operations processes and procedures and implement approved recommendations

• Reconcile financial information, files and records to ensure the availability and accuracy of the information

• Implement written policies and procedures that govern billing operations

• Proactively support the implementation of new billing systems and/or integration of changes to existing billing system

• Prepare financial and statistical reports

• Validate billing transactions on the billing system

• Investigate and analyse any collection matters raised by management

• Supply monthly billing packs for relevant managers

• Proactively process new billing files and failed billing files

• Proactively provide technical support to billing department and operate all billing systems

• Coordinate with various internal groups and resolve all current issues and documents all billing system enhancement requests

• Work with management to ensure that billing accuracy objectives are achieved

• Monitor and correct data incongruences that could directly impact the quality and billing operations processes

• Ensure that system wide reconciliations and assurance checks are carried out accurately and timeously

• Perform a variety of analytical functions including the review and management of large data sets to ensure billing accuracy and compliance with internal controls

• Proactively support continuous process improvement projects related to billing controls, quality and efficiency, and automation opportunities

• Ensure all operational reconciliation and audit control processes are complete, managing any errors through to resolution

Knowledge, Skills and Attributes:

• Financial acumen

• Process orientated with an understanding of both financial and operational controls

• Ability to manipulate large amounts of data and compile detailed reports

• Analytical skills

• Understanding of accounting principles

• Planning and organisation skills

• Ability to work under pressure

• Ability to meet deadlines

• Ability to prioritise workload in a fast-paced environment

• Verbal and written communication skills

• Proven time management skills

• Ability to multitask and work independently

• Ability to produce a high quality of work

• Demonstrate high ethics and adherence to company values

• Ability to prioritise and manage expectations

• Ability to interpret complex processes, policies and financial and legal documents

• Specialist at gathering, analysing and evaluating facts

• Ability to establish rapport and maintain effective working relationships with internal and external stakeholders

• Proactive in approach and meticulous attention to detail

• Knowledge of billing and financial concepts

• Ability to utilise key systems and tools related to billing operations

• Understanding and knowledge of datamining, management and analysis techniques

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in Finance or Accounting or related

Required Experience:

• Moderate level of demonstrated experience as a Billing Systems Analyst, Billing Operations Practitioner or Specialist

• Moderate level of demonstrated experience working with internal and external stakeholders

• Moderate level of demonstrated experience auditing processes, financial information and systems

• Moderate level of demonstrated experience working with the MS Office Suite, including MS Excel and MS Word

• Moderate level of hands on billing application knowledge and experience

• Moderate level of demonstrated experience with tools such as SQL

• Moderate level of demonstrated experience working with SAP

Workplace type :

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.