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Job Description :

Role

• Position is for an ITOM Engineer to architect, design, build, integrate, and support monitoring technologies from known vendors and bespoke solutions.

• Work alongside other Cloud, ITOM, and SRE engineers to help create and maintain a monitoring framework for a hybrid AWS and on-premise environment that is scalable across multiple BU’s.

• Work with multiple vendor technologies and various best-of-breed SaaS and enterprise cloud management tools/products (Splunk, New Relic, BigPanda, Opsgenie, AWS, etc.).

• Solve problems using a software development and continuous improvement mindset.

Responsibilities

• Design and implement reliable, scalable, and well-structured monitoring strategies and automation for cloud native applications.

• Implement architecture models and standards with direction setting support.

• Define standards for designing, building, maintaining systems, systems/application components and common services including the recommended languages and tools.

• Partner effectively with the product teams to manage scope and deliverables for the technical side of the product roadmap.

• Able to identify areas of strategic technical debt and provide cost/benefit analysis for eliminating this debt and suggested timelines for how to prioritize it.

• Introduce new technologies that will make the team and its output more efficient. This should include but not limited to cross knowledge training.

• Candidate should own and promote technologies and intimately know requirements to make multiple projects successful.

• Document infrastructure and design decisions along with being able to explain those decisions both to business and tech owners.

• Establish strong relationships with all internal stakeholders and service owners to ensure they are providing correct information to configure alerts

• Translate business use-cases into operational dashboards and queries

• Identify gaps in the visibility provided by logs collected to make recommendations for additional logging

• Work on creating and implementing application monitoring and logging strategies using tools like New Relic and Splunk.

• Build tools and services from scratch to fill the existing technology gaps.

• Work on troubleshooting application integration issues with development teams and vendors.

• Remain up-to-date on industry trends and technologies and facilitate the application where appropriate.

Skills & Experience

• Possesses a solid understanding of modern web application architecture, TCP/IP, HTTP, and complex cloud network and security topologies.

• Strong knowledge of monitoring tools architecture, implementation, and integrations in Hybrid DC and multi-cloud environments.

• Hands on experience with administering Linux systems.

• Working experience with AWS services such as EC2, VPC, RDS, CloudWatch, CloudFront, Route53 etc.

• Familiarity with SQL and relational databases (PostgreSQL, MySQL) and NoSQL databases (MongoDB, Redis), as well as AWS native RDS and DynamoDB.

• Willingness to learn and build new tools from scratch.

• Sound knowledge on SCOM 2012/2016 architecture.

• Hands-on experience is installing and configuring SCOM servers, proxy, and agents

• Strong knowledge of scripting. like Python, Shell, Powershell, JS.

• Ability to dissect a set of business requirements, and translate them into technical requirements as well as identify the places or technologies critical to making projects efficient and successful.

• Working knowledge of Kanban or similar Agile disciplines.

• Additional cloud or monitoring relevant certifications and experience are advantageous but not required.

• Solid understanding of typical products used in the ITOM space like ServiceNow, BigPanda, Splunk, New Relic, and Opsgenie.

This job is posted with NTS Technology Services Pvt. Ltd.

Job Category:

News Corp is a global, diversified media and information services company focused on creating and distributing authoritative and engaging content to consumers throughout the world. The company comprises businesses across a range of media, including: news and information services, book publishing, digital real estate services, cable network programming in Australia, and pay-tv distribution in Australia.

Headquartered in New York, the activities of News Corp are conducted primarily in the United States, Australia, and the United Kingdom.