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Job Information
Insight Global Support Coordinator in Bala Cynwyd, Pennsylvania
Job Description
Summary:
A nonprofit client of Insight Global is looking for a Support Coordinator. The Support Coordinator will support both children and adults (ages 3+) in the development of plans that assure the needs and wishes of the consumers are addressed and life opportunities expanded.
Supports Coordinators assist in the choice of services and supports, coordinate the provision of services and supports, and monitor the delivery of services and supports.
Preferably, the Support Coordinator will have a foundation of experience in providing supports coordination or services to people with intellectual/developmental disabilities.
Responsibilities include weekly, monthly, or yearly on-site visits to the individuals' home to ensure all safety conditions are met, scheduling appointments with the individual, on site travel around Philadelphia, assists in identifying and developing community resources to preserve the person's well-being in the home and community, completes assessments to identify each person's needs and desires, gather information needed to assist the person to identify their needs and wishes, assists the person to develop their Individual Support Plan and personal budget, updating the ISP as needed and at least annually, supports the person to identify the outcomes they need to achieve and assures that the ISP addresses these, identifies the services that will meet the customer's needs, completes the referrals, coordinates the services the person is receiving, resolves any barriers to the delivery of service - this involves knowing a fully array of options and knowing where to learn of others as needs and interest warrant.
The Support Coordinator must be proficient in the use of computers, proof of Covid vaccination is required, and own form of reliable transportation is required as well.
Accountabilities:
· Completes assessments to identify each person's needs and desires. This will include the use of formal and informal tools to gather information needed to assist the person to identify their needs and wishes.
· Assists the person to develop their Individual Support Plan and personal budget. Updating the ISP as needed and at least annually. This is to be completed with a person centered approach.
· Supports the person to identify the outcomes they need to achieve and assures that the ISP addresses these.
· Identifies the services that will meet the customer's needs. Completes the referrals. Coordinates the services the person is receiving. Resolves any barriers to the delivery of service. This involves knowing a fully array of options and knowing where to learn of others as needs and interest warrant.
· Monitors the services to assure they are being delivered as planned and that the outcomes that were identified are being achieved. Monitors to assure the person is safe and in the best possible health.
· Assists in identifying and sustaining the person's support network including family, friends, and associates.
· Assists in arranging for and effectively managing generic resources and generic supports.
· Assists in identifying and developing community resources to preserve the person's well-being in the home and community.
· Awareness of The Everyday Lives Publications, and Quality Progressions and all other applicable policies and procedures.
· Attends training and continues to remain knowledgeable about current best practices in services to support people with intellectual disabilities.
· Trains families and consumers on their rights and due process.
· Develops a professional working relationship with the families and consumers on their caseload. This involves getting to know each person we support.
· Maintains a customer service focus. This involves meeting with consumers and their family at their availability.
· Completion of all other duties that are needed to support the consumers and their family and Quality Progressions.
· Oversight and assistance given to FDSS grants.
· Takes initiative and exhibits leadership.
Performs all other duties as assigned.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
· Valid Driver's license
· College degree and transcript needed (must show 12 credits in Social Science related coursework (full list of acceptable courses below)
· Reliable car for travel in the community
Proof of COVID vaccination
· 6 months - 1 year of experience preferred · Bilingual / Knows sign language null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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