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Facilities Coordinator

Austin,Texas,United States

Corporate Functions

In RE&D, we don’t sit back and let things happen, we make things happen, and we do this in service to all Apple employees and customers. Our team is a diverse and forward-thinking group that manages Apple’s workplaces and workplace services. We develop and run Apple’s global real estate portfolio, lead all related capital construction projects, provide outstanding facilities and site services, develop and lead sustainability initiatives to reduce the environmental impact of all Apple facilities, including commute and renewable energy programs, and do everything we can to ensure the health and safety of all Apple personnel, facilities, and customers in our facilities around the world. The Facilities Coordinator is responsible for receiving, dispatching, and following up on maintenance work orders, collaborating closely with business partners and vendors, soliciting quotes for services, invoice verification and updating work order status.

Description

You will be responsible for providing support to the Facilities Operations and Maintenance Team, including coordinating vendor support to facilitate various repairs and maintenance services throughout the company. Responsibilities will include: - Reviews and processes invoices, ensuring alignment with quoted and contractual rates - Provides clerical and project assistance - Assist employees and vendors with inquiries regarding repairs, invoicing, and maintenance PM’s - Answers telephones, emails and written correspondences - Supervise and maintain accurate records, databases and other documents - Maintains records of maintenance and other facility activity - Provide direction to vendors as needed and ensures vendors align with our policies and procedures - Complete general office duties as advised - Other duties as assigned

Minimum Qualifications

Key Qualifications

• 4+ years demonstrated ability working in a fast paced multi-facility call center environment, with a focus on providing the best possible service to a multifaceted group of customers

• Facilities experience is helpful

• Experience with CMMS system, and/or invoice processing is a plus

• Must be organized and very detail oriented

• Strong customer service and problem solving proficiency

• The ability to communicate effectively and provide clear, accurate and simple direction to contractors

• Manages time efficiently with demonstrated ability to multi-task

• Familiarity with Mac platform and Microsoft Office programs. Must have good typing skills

• Strong analytical and problem solving abilities

• Must work well under pressure in a demanding environment

• Strong verbal and written communication skills

Preferred Qualifications

Education & Experience

College, technical training, or equivalent work experience required

Additional Requirements

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco,review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .