Job Information
UNIVERSITY OF TEXAS AT AUSTIN Events and Technology Supervisor in Austin, Texas
Supervision and Event Support: Communicate with clients, vendors, and internal team members to meet event needs. Set up, reset, and break down event spaces and provide technology support to event spaces following the Daily Operations Report. Oversee daily tasks of student and part-time workers and ensure setups are completed promptly during shifts. Provide supervision and assistance with AV and set up before and during events, including moving tables and chairs. Train new event staff to follow thehighest standards and best practices. Complete shift documentation and any required reports and communicate verbally and in writing with the Technology and Facilities Operations Manager and TCC staff. Provide excellent customer service to all stakeholders. Anticipate client needsandaddress issues and inquiries in a timely and friendly manner.Operations and Strategic Planning: Set and reset rooms according to the Daily Operations Report. Prioritize setups and plan operational shift tasks referencing event planning software. Communicate shift plans to the team, including any changes or updates. Transition effectively from planning and supervising to opening client spaces, setting up and resetting spaces, and shutting down the facility. Collaborate with the Technology and Facilities Operations Manager to plan and analyze theevent schedule for upcoming weeks. Ensure adequate staff coverage for facility and events. Anticipate operational issues and suggest alternatives based on future event calendars. Attend and participate in TCC Weekly Meetings. Communicate notable details about the upcoming weeks and include any special projects, potential issues, and/or room setup challenges with TCC staff.Technology Support: Set up, test, and operate AV equipmentto meet event requirements, including projectors, microphones, sound systems, and lighting. Supervise AV and Facility staff setting up equipment. Meet with clients at the start of their event to ensure all technology is working as expected. Provide technical support during events when required, addressing issues promptly to minimize disruptions. Ensure AV and Facility staff provide professional technical support. Set up cameras, microphones, audio equipment, and lighting. Provide hybrid services and operate streaming software. Perform best practices of professional videography.Facilities and Building Supervision: In conjunction with the Facility Manager, submit, monitor, and follow up on facility and custodial work orders with UT Facilities. Communicate issues and provide updates to Facility Manager and TCC staff. Oversee and document the progress of special building projects as assigned by theFacility Manager. Maintain and track equipment inventory. Work with internal and external vendors that perform deliveries, installations and repairs, and complete removals of equipment and furniture in conjunction with Facility Manager. Perform general facility maintenance and custodial services including vacuuming, clearing rooms and patios, removing trash, and placing parking lot signage. Monitor and enforce safety policies and procedures, ensuring compliance with university and local regulations.