Job Information
OT Technology, Inc. Technical Implementation Consultant in Atlanta, Georgia
COMPANY:
OT Technology, Inc.
LOCATION:
1200 Abernathy Rd, Bldg 600, Suite 300, Atlanta, GA 30328
TITLE:
Technical Implementation Consultant
HOURS:
8:00 am to 5:00 pm
DUTIES:
Oversee the technical implementation and platform adoption for all customer proof of concept projects from start to finish.
Provide assurance and oversight to customers implementing OT Technologys platform regarding SaaS implementations including underlying hardware and software architectures.
Work closely with UI/UX design, marketing, product management and engineering on project goals and requirements.
Prioritize and drive resolution on escalated customer issues.
Complete internal and project documentation (including configuration logs and functional specifications).
Document processes and workflows in shareable documents for future use and adoption.
Monitor and analyze the customers adoption of our solution features and functionality in order to pro