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Xylem Senior Field Service Technician in Atlanta, Georgia

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Xylem, INC is searching for a technically skilled, well qualified individual for a Senior Field Service Technician position to support our Municipal Services Business Unit. This position is a remote (dispatch from home in a company service vehicle) technician position based in Northern Georgia. This position will cover installation and maintenance of equipment primarily in the state of Georgia, but travel to help out in other territories may be required. The Senior Field Service Technician will be responsible for the safe handling of wastewater treatment chemicals, installation and maintenance of advanced chemical feed systems, chemical storage, and monitoring equipment.

Benefits for Senior Field Service Technicians

  • Health, Dental, and Vision insurance available on your 1st day of employment

  • Generous retirement saving plan

  • Generous PTO package and paid holidays

  • Career progression and development plans

  • Company wellness, rewards and recognition, and employee discount programs

Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits package. If you believe that we would be the right fit for you, please apply today.

Core Responsibilities and Tasks for Senior Field Service Technicians

  • Rigorous collection, consolidation, logging, and distribution of field data

  • Chemical inventory monitoring and order placement

  • Electrical and mechanical troubleshooting, repair, and PM of metering pumps, piping

  • systems, relay logic and PLC control systems, telemetry/web-based remote inventory

  • monitoring equipment

  • Mechanical installation of chemical feed systems and storage tanks

  • Service and installation of chlorine dioxide generators

  • Conduct startup and training sessions after installation when required

  • Customer site management via remote access technologies

  • Become proficient on all air handling and air filtration systems

  • Maintain, adjust, and optimize all liquid and vapor phase equipment

  • Download/upload data and information into the customer site database

  • Enter time/mileage/materials directly into the SAP Business Management System for processing Service Orders and payroll purposes

Position Requirements for Senior Field Service Technicians

  • HS diploma or equivalent required

The qualifications the ideal candidate will have include:

  • Two-year Electrical/Mechanical, Chemical Operator, or Engineering Degree preferred

  • Minimum requirement High School Diploma or equivalent

  • At least 5 years of experience in the electrical/mechanical, chemical, and/or wastewater operations fields is strongly desired

  • Must have experience troubleshooting and making minor adjustments to PLCs

  • Must have strong organizational, time management, and communication skills

  • Proficient computer skills is a must for both in-field and internal work responsibilities

  • Familiarity with web/modem remote control system access and downloadable data logging devices

  • Have a strong sense of safety and be willing to adopt the Safety Culture

  • Must have a valid driver's license and clean driving record; must meet eligibility requirements to operate a fully equipped EWT company supplied service vehicle

  • Must be physically able to perform material handling and installation duties and be capable of lifting up to 75 pounds

  • Industry specific licenses preferred.

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TRAVEL REQUIREMENTS: Up to 80% of work week requires overnight travel.

Job postings will include a wide salary range, with each role's pay falling within that range. Actual starting salary is based on factors such as skills, experience, location, and market conditions.

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Salary range:

$54,000.00 - $86,500.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

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