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Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Analyst 2 will work to support the Central Division’s Forecast & Pace team in all residential forecast-related deliverables. This role will work alongside a Sr. Analyst to support the Sr. Manager of Forecast & Pace in delivering timely and accurate forecasts for Comcast’s suite of residential products and services. In addition to monitoring and evaluating daily performance trends and month-end pacing, this role will play a critical role in helping to identify, summarize, and present forecast-related risk, opportunities, and any corresponding recommended revisions to leadership, cross-functional teams, and relevant stakeholders. Furthermore, the Analyst 2 will be essential in supporting all processes related to the uploading of forecast revisions, ensuring changes are timely, accurate, and reflected as intended. Successful candidates will have a high level of attention to detail, with strong analytical and problem-solving skills, and a willingness to increase process efficiencies, especially as it relates to forecast-related processes.

Job Description

Core Responsibilities

• Use existing dashboards and reporting to monitor and evaluate daily subscriber trends, extract information, and identify key performance drivers.

• Research and analyze industry trends, identifying potential risk and opportunities as they relate to business objectives.

• Makes recommendations based on analysis and findings.

• Work closely with larger performance insights team to understand macro & micro trends impacting subscriber performance, products, and related services.

• Proactive communication with stakeholders and partners on subscriber performance in close partnership with Sr. Manager as needed.

• Respond to ad-hoc questions as raised on subscriber performance, products, and related services.

• Maintain and update forecast-related supporting documents and models.

• Understand and apply various statistical concepts, research data, standards, and practices.

• Support the annual budget, including data research and analysis, upload processes, and assembly of presentation deliverables.

• Prepare PowerPoint presentations outlining subscriber performance as needed, working directly with cross-functional teams and department leadership to create presentations and summaries.

• Participates in meetings, training programs, and conferences as directed.

• Consistent exercise of independent judgment and discretion in matters of significance.

• Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.

• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

• Win as a team - make big things happen by working together and being open to new ideas.

• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

• Drive results and growth.

• Respect and promote inclusion & diversity.

• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

2-5 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.