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Primary purpose: The primary purpose of this position is to oversee the daily operations of the Ohio University Bobcat Depot. To monitor student employee performance and efficiency. Modifies procedures and schedules to increase efficiency, manage costs and ensure exceptional customer service is provided. This position is responsible for the day-to-day operations of the Ohio University Bobcat Depot, including, but not limited to; management of Bobcat Depot student employees, OHIO ID card preparation and distribution, inventory and merchandising management of the Athens location, fulfillment of all online orders made through Bobcat Depot webpage, warehouse inventory management, as well as in-store daily back end office operations. It is this position's responsibility to ensure customer satisfaction, deal  with customer complaints/inquiries, and resolve any customer service issues directly related to the Bobcat Depot. Conducts staff training to  ensure employees properly follow health and safety precautions. Advises supervisor on any location needs and provides valuable input for department and/or operational policies.  Qualifications: Four-year degree in the area of business, or any major with technology background in retail or equivalent years of relevant experience.    3-years experience in Tech support, customer service, retail experience, marketing, organizational skills, management, multi-tasking, starting and managing a large project.    3-years management experience General work schedule: Generally Monday-Friday 8-5. Varied depending upon operational need. See additional information and to apply: Ohio University - Job Site | Bobcat Depot Assistant Manager, Customer Resources (ohiouniversityjobs.com){rel="nofollow"}