Military Spouse Connection Jobs

Description

We are looking for a meticulous Front Desk Coordinator to join our team in Ashburn, Virginia. This role is critical to our operations in the healthcare industry, serving as the first point of contact for our patients and handling a variety of administrative tasks. The successful candidate will be responsible for a wide range of duties, including handling patient requests, scheduling appointments, customer service, sales, managing incoming and outgoing calls, and maintaining patient records.

Responsibilities:

• Serve as the primary point of contact for patients, offering a warm welcome and responding to inquiries

• Handle patient check-in and check-out procedures, ensuring all necessary paperwork and consents are completed

• Schedule appointments, ensuring each is booked with the correct provider, treatment, and time allotment

• Maintain communication with patients, confirming appointments and communicating any changes or cancellations

• Handle billing and payments, including inputting bills for products, managing rewards points, collecting deposits, and maintaining insurance information

• Manage incoming and outgoing calls, providing excellent customer service and redirecting calls as needed

• Maintain accurate patient records, documenting all correspondence with patients and managing records requests

• Assist with inventory management, including assisting patients with retail purchases and maintaining stock levels

• Perform various administrative tasks, including managing faxes, staying up-to-date on promotions and sales, and managing cash deposits

• Utilize skills in Billing, Data Entry, Receptionist Duties, Customer Service, and Patient Scheduling to effectively manage daily tasks.

Requirements

• Experienced in Receptionist Duties, including handling phone calls and greeting visitors.

• Strong Customer Service skills, able to address client queries and concerns effectively.

• Proficient in Patient Scheduling, ensuring smooth and organized operations.

• Associates Degree

• Able to work with EMR software and Microsoft Office Suite.

• Excellent communication skills, both written and verbal.

• Strong organizational and multitasking abilities.

• Able to work independently and as part of a team.

• High attention to detail and problem-solving skills.

• Knowledge of general bookkeeping procedures.

All interested applicants, please respond directly to me on LinkedIn- Alex Walker

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .