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Robert Half Credit and Collections Specialist in Arlington, Texas

Description We are in the process of recruiting a Collections Specialist based in Arlington, Texas. This role offers a contract to hire employment opportunity within the telecom industry. The Collections Specialist will primarily be responsible for processing credit applications, maintaining customer credit records, and managing delinquent payments.

Responsibilities:

• Handle incoming credit applications, ensuring they are reviewed for accuracy and completeness.

• Establish credit lines based on the auto-approval process or refer accounts for further review.

• Manage a high volume of customer inquiries within the shared email inbox.

• Release credit holds and initiate timely refund requests.

• Perform data entry of accounts and archive credit application documents, communicating decision status.

• Maintain file records of the customer master database.

• Update account status records and collection efforts for accurate reporting.

• Provide reporting as needed and take on occasional special projects.

• Leverage skills in B2B collections, billing collection, collecting payments, corporate credit, and credit - collections to perform duties effectively.

This role requires a strong familiarity with credit extension, professional oral and written communication skills, and the ability to handle sensitive data with a high degree of confidentiality. Requirements • Experience in B2B collections is required

• Proficiency in Billing Collection and Collecting Payments

• Familiarity with Collections - Commercial

• Knowledge of Corporate Credit practices

• Experience in Credit - Collections will be advantageous

• Ability to communicate effectively and professionally with all levels of management

• Strong analytical and problem-solving skills

• Excellent time management and organizational skills

• Ability to handle sensitive and confidential information discreetly

• Proficiency in using relevant computer applications and software

• Ability to work independently and in a team-oriented environment

• Strong customer service skills

• Proven ability to meet and exceed set targets.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

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