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Banner Health Associate Manager Contractual Underpayments Patient Financial Services in Arizona, Arizona

Primary City/State:

Colorado, Colorado

Department Name:

Amb Billing & Follow Up

Work Shift:

Day

Job Category:

Revenue Cycle

Primary Location Salary Range:

$26.44 - $39.44 / hour, based on education & experience

In accordance with State Pay Transparency Rules.

Innovation and highly trained staff. Banner Health leaders can access the staff and resources they need to bring their vision to life. If you’re looking to leverage your abilities – you belong at Banner Health.

The Associate Manager Patient Financial Services will be responsible for managing the Contractual Underpayments team with 5 current direct reports and work closely with Managed Care and Reimbursement teams. They will track underpayment projects.

Systems frequently used: NextGen, FinThrive, CMPro

A/R, Cash posting, Insurance Credit balance background/ Management experience desired

Generally Monday - Friday 8:00AM-5:00PM AZ Time/ CO Time

This can be a remote position if you live in the following states only: AK, AZ, AR, CA, CO, GA, FL, IA, ID, IN, KS, KY, LA, MD, MI, MO, MN, MS, NH, NM, NY, NC, ND, NE, NV, OH, OK, OR, PA, SC, TN, TX, UT, VA, WI, WV, WA, & WY

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY

This position directs, trains and assures the work quality of a team of patient financial services staff members. Through effective leadership, this position creates high quality service to patients, providers, payors and staff for services such as billing, collections, registration, scheduling, admitting and financial counseling. Holds responsibility for achieving designated team work goals.

CORE FUNCTIONS

  1. Schedules and supervises the work of assigned staff to achieve the defined business goals and to ensure smooth work flow in the department. Coordinates team activities and the staff-to-workload ratios to accomplish the most effective use of resources. Sets work goals for team members and monitors measurable outcomes in accuracy, timeliness, productivity and service quality.

  2. Provides leadership, work goals and coaching for staff. Selects, hires and trains staff for assigned area. Manages labor expenditures within budgetary guidelines. Conducts performance reviews, counseling/disciplinary action and termination of assigned staff. Works with the team to achieve designated work goals.

  3. Uses advanced business and software skills for creating documents, letters, spreadsheets, reports, graphics, and presentations.

  4. Coordinates and participates in special projects as assigned.

  5. Works under limited supervision following defined procedures and holds responsibility for the performance of the assigned work group. Typically supervises five to fifteen non-exempt staff members. Internal and external customers include all levels of staff in a variety of departments, physicians and their office staff, patients, families, government agencies, insurers, social services, payor organizations.

MINIMUM QUALIFICATIONS

Requires the knowledge and business skills normally demonstrated by an Associates degree in Business Management or equivalent education and/or experience.

Requires a proficiency level typically achieved in three to five years in office management and/or employee supervision or leadership in healthcare insurance and billing. Business skills and experience in the assigned work area are required.

Advanced abilities in the use of common office software, word processing, spreadsheet, and database software are required. Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently. Excellent organizational skills, human relations, and communication skills required.

PREFERRED QUALIFICATIONS

Work experience in billing Arizona, Colorado, Nevada, and other state Medicaid plans, Medicare billing, experience with all insurance types, hospital admitting experience, and experience with the company’s billing system are preferred. Demonstrated success in a leadership role is a plus.

Additional related education and/or experience preferred.

Anticipated Closing Window (actual close date may be sooner):

2024-10-17

EOE/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability

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