Job Information
Orion Consortium System Administrator 1 - Tier 2 Systems Specialist in Annapolis Junction, Maryland
TS/SCI FS poly required.
Position Description:
Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
May coach and provide guidance to less-experienced professionals
Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
Mandatory Skills:
Hardware
Remote Assistance
Remote Desktop
Education/Experience:
HS or GED - 10 Years
Bachelors - 5 Years
Cert Required: IAT Level 1
Position requires a TS/SCI.
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