Job Information
Orion Consortium System Administrator 1 - Accounts in Annapolis Junction, Maryland
TS/SCI FS poly required.
Position Description:
● Resolves technical requests from self-service tickets in support of internal and/or outside customers.
● Creates, deletes, and modifies customer accounts.
● Maintains and updates records and tracking databases.
● Alerts management to recurring problems and patterns.
● Candidate must be a team player and must have the ability to adapt in a dynamic, fast-paced environment.
● Must be able to multi-task and possess good communication and customer service skills.
Mandatory Skills:
Microsoft Office Suite
Systems Administration
Desired Skills:
Customer Service / Support
Helpdesk Support
Linux
SupportIT
UNIX
IAT Level 1 Certification Required:
CompTIA A+ CE (or)
CompTIA Network+ CE
Education/Experience:
HS or GED - 10 Years
Bachelors - 5 Years
Position requires a TS/SCI.
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