Job Information
University of Michigan Manager of Administrative Services and Office Operations, LSA Dean's Office in Ann Arbor, Michigan
Manager of Administrative Services and Office Operations, LSA Dean's Office
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How to Apply
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Summary
As the Manager of Administrative Services and Office Operations, you will be responsible for managing day-to-day office operations and onsite logistics for the Office of the LSA Dean and for coordinating and overseeing administrative support. Reporting to the Chief of Staff, you will supervise and lead a team of seven staff, including six administrative support personnel and an events space coordinator. We seek candidates willing to work onsite, five days per week, from the LSA building in Ann Arbor, MI. The salary range for this position is $75K to $90K. A higher salary may be possible for well-qualified applicants.
Mission Statement
The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.
Who We Are
LSA is the largest and one of the oldest of the university's 19 schools and colleges, with more than 100 degree programs in over 75 academic departments and programs. Learn more about LSA at https://lsa.umich.edu . We strive to employ a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, fulfill our mission, vision, and values, and sustain the excellence of LSA.
Why Work at LSA?
We are so proud that the University of Michigan offerscomprehensive benefits (https://hr.umich.edu/benefits-wellness) to support your wellness as you plan for a stable and secure future. To enhance a career filled with purpose and opportunity, other benefits include:
Generous time off programs.
Our retirement plan provides two-for-one matching contributions.
Comprehensive options for health, dental, vision, life, disability, and other insurance.
Flexible spending accounts for healthcare and dependent care expenses.
Tuition support, including the ability to take undergraduate courses in LSA at no cost.
Meeting-free days andcommunication norms (https://www.chronicle.com/article/what-happened-when-the-deans-office-stopped-sending-emails-after-hours/) that help you to "unplug" from work.
Access to deals, discounts, and attractions; seeUniquely Michigan (https://hr.umich.edu/benefits-wellness/work-life/uniquely-michigan) for details.
While you will primarily work from our central campus in Ann Arbor, LSA offers flexible work options. To support work-life balance, LSA has an email policy that limits non-essential emails to weekday business hours. We invite you to take a look at LSA'smission, vision, and values (https://lsa.umich.edu/strategicvision) .
Responsibilities*
Lead a cross-functional team of administrative support professionals and ensure that academic and administrative leaders in the office of the dean have appropriate administrative and operational support, onsite services, and technology resources; coordinate backup coverage and administrative support for special projects.
Promote a positive work environment; supervise seven staff members, including executive assistants, administrative assistants, and an events space coordinator; responsible for the recruitment, training, professional development and overall performance of team members; foster cross-training and ensure that workloads are balanced.
Partner closely with the Chief of Staff to manage day-to-day dean's office operations, including staffing, scheduling, budgeting, procurement, facilities and space utilization, data management, and other office functions. Help familiarize personnel with dean's office practices and operational norms.
Review administrative and operational processes and identify opportunities to streamline and improve processes, create new ones, and discontinue ones as needed.
Develop and implement standard operating procedures related to the storage of and access to electronic records and hard-copy files; conduct an annual audit of our practices for maintaining data to ensure compliance with university and LSA expectations; serve as the implementation lead for the transferal of files to the Bentley Library.
Oversee the college's two primary event venues and manage the dean's office's physical spaces, including shared facilities, supply rooms, conference rooms, and the assignment of offices and workstations; serve as the liaison to LSA Facilities; conduct planning and engagement with occupants to help maintain welcoming, comfortable, and accessible work environments.
Work closely with the Chief of Staff and other college leaders on building safety planning; serve as a point person for the building incident response team; assist with training and readiness efforts in the event of disruptions or emergencies.
Assist with the development of the budget for office operations; develop more sustainable and efficient procurement practices.
Manage complex projects, coordinating tasks, resources, participants, changes, and other variables to achieve project goals.
Other duties as assigned.
Required Qualifications*
Bachelor's degree or an equivalent combination of education and experience
At least five years of progressively responsible supervisory experience
Experience recruiting, hiring, onboarding, and training employees
Experience developing, managing, and implementing operational and/or administrative processes and procedures
Experience in and knowledge of administrative support services in an office environment
Experience in budgeting, accounting, or equivalent experience
Exceptional attention to detail and follow-through on assignments
Strong communication and interpersonal skills; demonstrated ability to communicate clearly, concisely, and for various audiences
Experience contributing to and supporting an environment focused on diversity, equity, inclusion, and belonging
Ability to work with various stakeholders with competing priorities in a climate of openness and transparency, integrity, trust, mutual respect, and collaborative problem-solving
Proven ability to maintain the strictest level of confidentiality and use excellent judgment on a variety of sensitive issues.
Proficiency with office productivity software and related technology, including the development and use of data for organizational decision-making.
Experience using sound inquiry, analysis, experience, and judgment to inform decisions
Experience excelling in demanding environments through organization, management of time, and assignments, including regular follow-up to inform colleagues of progress
Working knowledge of common process improvement practices
Experience managing short-term, low-risk projects involving clear problems or solutions
Desired Qualifications*
Considerable knowledge of U-M's policies and procedures, organizational practices, and protocol
Experience leading a cross-functional team
Experience working in a large, decentralized organization
Experience working as an administrative support professional or supervising such roles
Additional Information
As one of the world's great liberal arts colleges, LSA pushes the boundaries of what is understood about the human experience and the natural world, and we foster the next generation of rigorous and empathetic thinkers, creators, and contributors to the state of Michigan, the nation, and the world.
To learn more about diversity, equity, and inclusion in LSA, please visitlsa.umich.edu/lsa/dei (https://lsa.umich.edu/lsa/dei.html) .
To learn more about LSA's Mission, Vision and Values, please visit lsa.umich.edu/strategicvision .
Background Screening
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
Job Detail
Job Opening ID
248542
Working Title
Manager of Administrative Services and Office Operations, LSA Dean's Office
Job Title
Admin Services Manager
Work Location
Ann Arbor Campus
Ann Arbor, MI
Full/Part Time
Full-Time
Regular/Temporary
Regular
FLSA Status
Exempt
Organizational Group
College Of Lsa
Department
LSA Dean: Dean's Office
Posting Begin/End Date
5/03/2024 - 5/22/2024
Salary
$75,000.00 - $90,000.00
Career Interest
Administration
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