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Google Digitization Operations Manager in Ann Arbor, Michigan

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.

  • 5 years of experience in operations, process improvement, and analytics.

Preferred qualifications:

  • Experience in an operations environment.

  • Excellent communication and collaboration skills.

  • Excellent analytical and technical skills with production systems.

At gTech’s Users and Products team (gUP), our mission is to help users get the most out of Google. We represent Google's users and many of our partners globally, sharing insights with the larger Google organization to enable exceptional customer and product experiences.

gUP builds innovative solutions that take user experience and engagement with Google to the next level, supporting users across products, countries, cultures, incomes, and identities. We advocate for users through partnerships with product areas at Google (and some Alphabet businesses), supporting Google’s consumer products ecosystem and enabling numerous launches for Google’s consumer products each year.

The Digitization Operations team supports innovative products like Google's Book Search project, and other scanning initiatives for Cultural Institute, YouTube, and Google Brain. The team plans, sets up, and manages industrial-scale facilities dedicated to scanning books, and also develops and manages high-volume processes for moving scan centers or to partners. As a Digitization Operations Manager, you will work on emerging projects that increase the scope of work.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video (https://www.youtube.com/watch?v=HcjR6ZngQcw) .

The US base salary range for this full-time position is $105,000-$154,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google (https://careers.google.com/benefits/) .

  • Manage operations of workforces in scan centers and deployment partners.

  • Work on a new and undefined emerging projects that increase the scope of digitization offerings.

  • Identify, prioritize, and drive process improvement activities and cost reductions.

  • Develop and support processes, systems, tools and and standard operating procedures for operations.

  • Interface with internal and external partners as the main point of contact for multiple workflows.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCPEEOPost.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.

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