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As a successful Critical Environment Technician and Thermographer , your success is measured by:

Equipment and Systems Operations

• Perform assigned basic tasks (e.g., making rounds, recording building observations, taking measurements) with varying levels of supervision.

• Build knowledge in operating specific equipment.

• Learn how to operate all systems and equipment in a safe and professional manner and learn about all risks associated with these systems.

• Perform basic monitoring and inspection of critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds for unsafe or abnormal conditions.

• Perform basic monitoring of the performance of maintenance and operations of equipment (e.g., electrical, mechanical, fire/life safety) within the data center.

• Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work.

• Safely assist in providing emergency monitoring and response to various abnormal conditions with supervision following emergency operating procedures (EOPs).

• Gather necessary information and participate in the creation of incident timelines/data, root-cause analyses, and/or action items following an abnormal condition as required.

• Perform assigned basic IR Thermographic tasks (e.g., making rounds, recording building observations, taking IR measurements) with varying levels of supervision.

• Perform basic monitoring and IR inspection of critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds for unsafe or abnormal conditions.

• Perform basic IR monitoring of the performance of IR maintenance and operations of equipment (e.g., electrical, mechanical, fire/life safety) within the data center.

Responsibilities

Responsibilities:

Equipment and Systems Maintenance

• Perform various types of maintenance (e.g., planned, predictive, corrective) as assigned following methods of procedure (MOPs), and standard operating procedures (SOPs). Provide assistance by prepping materials and performing administrative tasks as instructed.

• Perform basic troubleshooting of equipment and systems independently and participate in troubleshooting complex systems with guidance from senior colleagues.

• Document tasks/issues found in maintenance and troubleshooting for follow up as needed and escalate as appropriate.

• Provide necessary escort for third-party contractors, sub-contractors, vendors, and service providers on site based on the appropriate severity-leveled procedures. Provides assistance as instructed in getting third-party work underway.

• Perform various types of IR maintenance as assigned.

• Provide and prepping materials to perform IR Tasks as instructed:

• Identifying bad contacts or defects in electrical installations;

• Scanning electrical distribution boards to prevent fires and power outages;

• Detecting hot surfaces;

• Non-contact temperature measurements;

• Locating cold bridges, heat losses and insulation defects;

• Determining the location of water pipes and central heating pipes;

• Presence and correct placement of insulation;

• Verification of airtightness; - Hot-spots at various Datacenter installations;

• Analyse Thermographic measurements/Inspections;

• Provide and manage Thermographic reports.

Critical Environment Culture

• Understand, follow, and ensure safety and security requirements (e.g., job hazard assessments [JHAs], toolbox talks), and business processes and procedures to properly perform work in a safe, quality, and reliable manner in accordance with applicable federal, state, local, and Microsoft requirements.

• Recognize safe versus unsafe working conditions and responds accordingly. Seek to escalate immediately when unsafe working conditions are observed. Participates in required meetings, trainings, and necessary handoffs.

• Assess and identify the appropriate resources and equipment necessary to fully support environmental health and safety (EH&S) objectives.

• Prepare and submit required reports (e.g., turnover, planned maintenance [PM]) as assigned following preexisting scripts and templates.

• Document completed work using approved tools and procedural templates for senior-level review.

• Develop methods of operating procedure (MOPs) and standard operating procedures (SOPs) for appropriately leveled procedures to ensure safe and reliable execution.

Qualifications

Qualifications

Microsoft reviews all applications that meet the below Required Qualifications.

For this role, you are welcome to apply if you meet the following Required Qualifications :

• Good work/applied learning experience in mechanical, manufacturing, automotive, electrical, controls, data center, or related fields

• OR equivalent experience.

While not required, we also look for the following Preferred Qualifications:

• Strong technical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical)

• OR Associates Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education and significant years technical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical)

• OR equivalent experience.

Background Check Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .