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Reference #: 4547314 THE POSITION Do you excel in leadership skills and are ready to take the next step in your career? The Lehigh County Office of Children and Youth Services (OCYS) has a mission to protect children from abuse and neglect and strengthen families. Lehigh County currently has an open Clerical Supervisor 2 position. Come join our team and help us accomplish our goals by providing vital services to the residents of Lehigh County. DESCRIPTION OF WORK Within this role, you will supervise daily operations of agency clerical staff, including a Clerk Typist 3 who acts as a lead worker in the clerical unit and a Clerk Typist 3 who processes CPS ChildLine Reports. You will have the opportunity to monitor and approve timesheets, monitor main phone line operations, approve vacation requests, maintain electronic vacation log, and create weekly/bi-weekly Agency time sheets.

Work includes: assuring completeness of clerical team assignments, meeting with Casework Supervisors for assessment/feedback on a regular basis, completing probationary and annual performance evaluations, meeting with clerical staff on an as need basis to review workload and team functioning, and facilitating monthly clerical unit meetings. The Incumbent in this role will: Assign/monitor other miscellaneous clerical assignments. Organize materials and set up formats and layouts of documents to be internally processed or passed on to another work area. Prepare and explain instructions on processing methods and procedures to clerical staff and demonstrate operation of office machines. Answer written inquiries relating to the status and operation of the section supervised. Oversee OCYS section of Department of Human Services' High Density File Room including implementing systems for case record management, detailing issues related to case tracking and archiving. Coordinate requests for other county office services  - point of contact for agency staff. Work Schedule and Additional Information: Full-time employment. Work hours are 8:30 am to 4:30 pm, Monday - Friday, with 60-minute lunch. Salary:In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.   REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS Minimum Experience and Training Requirements: One year as a Clerical Supervisor 1; or Two years of complex clerical work experience; or Three years of moderately complex clerical work experience that included six months of clerical lead worker experience; or Any equivalent experience and/or training which provided the required knowledges, skills, and abilities.

Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. Hiring preference for this vacancy may be given to candidates who live within Lehigh County. If no eligible candidates who live within Lehigh County apply for this position, candidates who reside in other counties may be considered. You must be able to perform essential job functions.

Legal Requirements: You must pass a background investigation. This position falls under the provisions of the Child Protective Services Law. Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in y ur answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

EXAMINATION INFORMATION

Completing the application, including all supplemental questions, serves as your exam for this position.  No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.