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Stella-Jones is North America's leading producer of industrial pressure-treated wood products. Responding to the vital infrastructure needs of our economy, we manufacture and distribute railway ties, utility poles, residential lumber and industrial wood products across the continent. Stella-Jones recruits team members who embody our core values and desire an environment where growth is inspired, dedication is recognized, and achievement is rewarded. Our ever-expanding footprint provides a great prospect for career advancement as we seek to develop our emerging leaders. Manages assigned customer accounts by handling a variety of pre/post sales functions to ensure the highest quality of customer service. Principal Responsibilities:

• Contributes to the development of sales forecasts and targets.
• Assists with managing inventories, orders, and related transactions for assigned customers and territories.
• Maintains knowledge of all contractual and regulatory requirements of the customers.
• Verifies and posts details of business transactions to spreadsheets and databases.
• Investigates and resolves customer complaints and/or issues in an urgent manner.
• Reconciles report discrepancies and problems.
• Inputs customer and sales data into processing system according to company procedures.
• Reviews, balances, interprets, and corrects computer reports and submits to management upon request.
• Assists customers and other staff by answering questions related to accounts, procedures, and services.
• Monitor inventories in yards and may be responsible for Alliance customers as assigned.
• Provides input to the planning department to ensure that appropriate FG inventory levels are maintained and that replenishments are scheduled in order to meet the requirements of our customers.
• Reviews all quotes and orders to ensure accuracy and timely submission.
• Monitors transactions to ensure compliance with both company and industry procedures and regulations.
• Ensures all proper paperwork is filed in customer folders to meet department policy.
• Participates in the preparation and submission of RFQ's, RFP's, other formal quotations, and bids as requested by the customers.
• May need to be available to work additional hours and/or weekends to provide required customer storm response coverage, as appropriate
• May be required to attend customer service events and field calls with limited overnight travel
• Participates and contributes to company safety program.
• Performs other related duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Employee Benefits: As a Stella-Jones employee, you will have access to excellent benefits and incentives including:

• The security of working for a company designated as an essential workplace

• Comprehensive total benefits package with 3 medical plans to choose from

• Several company-paid benefits including:

• • Dental and Vision coverage
  • Life insurance and Accidental Death & Dismemberment (AD&D) policies
  • Long-Term Disability Coverage
  • Access to a robust employee assistance program

• Competitive compensation

• Annual bonus program opportunity

• 401(k) savings plan with generous Company match (150% on the first 4% deferred)

• 2 weeks paid vacation and 9 holidays

• Career advancement opportunities

• Ability to purchase Company stock

Equal Opportunity Employer/Veterans/Disabled **Note for Indeed Applicants - At this time, we are unable to accept an indeed resume. To ensure we have your most up-to-date information, please upload a pdf or word version of you